Enjoy this free preview Unlock all 31 pages of this Study Guide by subscribing today. In season 12, it is revealed that Morris donated sperm many times earlier in his life. Susan later had a baby boy named Cosmo, whom Chuck looked after when Susan was promoted to Chief of Emergency Medicine after Dr. Romano's death. The following season, Gallant returns home to finish his training as a doctor. Gabriel Lawrence is Kerry Weaver's mentor. It was explained in his return to the show in season 13 as to why he left County he said it was because he had felt trapped in Chicago and needed to do something new, so he left to travel the world. A Front Desk Clerk represents the first point of contact with the clients of a business, hotel or doctor’s office. For the third time, the two lovers part. Chuck was injured in the helicopter crash on the roof of the hospital and had emergency surgery to remove his spleen. She’s resourceful and independent and puts up with a lot of nonsense from adults. She proved to be good friends with many of the nursing staff and attempted to set Samantha up with their self-defense trainer (who Sam had accidentally assaulted in the previous episode). Later on in the year, Pratt and Gallant are arrested on suspicion of being the two gunmen at the 'Doc Magoos' shooting. The cancer had previously gone into remission but has come back. Later that year, Gallant's sister comes to visit and during her stay, she spends the night with Pratt, which strains Gallant and Pratt's friendship, although they manage to remain friends. After they return to Chicago, they have the marriage annulled, but this did not stop Chuck and Susan from further dating. Coming from a family with a military background, he had previously been on active duty as a member of the US Army Reserve, who is paying for his scholarship. Thanks for exploring this SuperSummary Study Guide of “Front Desk” by Kelly Yang. Despite his personality, he does show a deep liking to other doctors, such as Archie Morris and John Carter. Susan tries to give the patient the correct treatment but he overrules her, the patient dies, and Kayson later hauls Susan in front of a hospital review board—only to see the board largely side with her and chastise him for his behavior. During this time, Gallant is keen in helping her settle in. Later in the season, we learn that Morris has been hired by a pharmacy laboratory. She then asks him out for drinks, with the implication of intimacy to follow. During Luka and Abby's wedding, he asks Luka to take care of Abby. In the end, even at the suggestion of his bandmates, Barnett chooses medicine. He returns several hours later, dazed and holding a scorched paper bag. Meet Mr. Yao Mr. Yao is the owner of the Calivista and the boss of the Tangs. Front desk clerks make appointments, check guests in and out and process payments. Neela decides to leave Chicago and move with Ray, to work in the same hospital. She is also often seen at the surgical level front desk, informing people of whatever information she has received from the hospital's doctors. This causes Clemente to become careless and even miss work to stay with her. Overview. Front Desk. Chief of Emergency Medicine (2007), February 5, 2009 (Episode: A Long, Strange Trip), Acting Chief of Emergency Medicine (2007–2008), April 2, 2009 (Episode: And In the End...), November 2, 2006 (Episode: Heart of the Matter), April 24, 1997 (Episode: Calling Dr Hathaway), Mother, Father, Brother Julio and four more brothers, October 6, 2005 (Episode: Man with No Name), December 8, 2005 (Episode: All About Christmas Eve), February 19, 2009 (Episode: The Beginning of the End), October 5, 1995 (Season 2: "Do One, Teach One, Kill One"), October 23, 2003 (Season 10: "Shifts Happen"), Desk Clerk, County General Emergency Department (1995–2003), October 2, 1997 (Season 4: "Something New"), March 5, 1998 (Season 4: "My Brother's Keeper"), Desk Clerk, County General Emergency Department (1997–1998), Supervising Emergency Services Coordinator, September 19, 1994 (Season 1: "24 Hours"), April 2, 2009 (Season 15: "And In the End..."), Desk Clerk, County General Emergency Department (2000–2009), Desk Clerk, County General Emergency Department (1994–1995, 2006–2007), This page was last edited on 1 January 2021, at 17:02. Years later in season 13 he was brought back into the show and resumed his position as a desk clerk on the staff of County General's ER. Clemente and Kovač clash over just about every case that comes through the ER, and Kovač is so annoyed by Clemente that he decides to seek the ER Chief job for himself. A Millennium character profile, listing all episodes and seasons in which Front Desk Clerk appeared. Michael Emory Gallant was a regular character from 2001 to 2004 (seasons 8–10). She has been Nurse manager two times over her 35 years at County;[5] in 1997 when Carol Hathaway was home following her suspension from the ER and between 2000 and 2002, doing a terrible job in her first time there but a competent one the second time around. In season four it is revealed that his son Scott (portrayed by Trevor Morgan) has B-cell lymphoma. Many readers will recognize themselves or their neighbors in these pages. She is one of only six characters to appear in every season. So, the employees of this department should have some quality in their personality, character and also in physical condition. In talking with her, Mark discovers that she is new to Chicago and feels sympathy for a lost soul in a new city. Later in the season he went on a cruise with Charge Nurse Samantha Taggart's grandmother Gracie and even though the cruise was only supposed to last 1 week they ended up gone for 2 months which he explained was because they went to Singapore and they also later got stuck at the Cambodian border. Previous. They get married in the Emergency departments waiting area. He spoke in defense of Morris to Banfield, explaining Pratt's death affected him harder than most. At first Lawrence does not want to admit to what is happening, but the signs of his mental deterioration soon become readily apparent. In the Season 12 finale "Twenty-One Guns," Luka Kovač states that Clemente has been fired from his position at County. Next. And the supporting characters – her parents, the kids at her school, the immigrants who came to find temporary shelter in the hotel, the family they left behind in China – were all brimming with life and made the whole story feel rich and real. Front Desk By Kelly Yang. In the second episode of season 13, Weaver herself told him that it was her fault that Clemente kept working at County as long as he did, despite concerns from the staff and mishaps before. During the 15th and final season of ER, at the end of the episode "The Book of Abby", long-serving nurse Haleh Adams shows the departing Abby Lockhart a closet wall where all the past doctors and employees have put their locker name tags. During his commentary on the ER season 1 DVD set, Michael Crichton confirmed that Frank and Officer Martin were the same character. He was first introduced shortly before Elizabeth Corday departed, as an arrogant but obviously talented surgeon, bragging about, and then showing his ability to run the bowel with a laparoscope. Luckily, he is frequently bailed out by another resident named Nick Cooper. Jerry was comic relief on the series. He was almost as overtly racist and bigoted as Dr. Romano; his statements about women, minorities, gays, lesbians, and the indigent were often politically incorrect and deeply insensitive. Gallant manages to shoot and kill his assailant before he can fire again. Unhappy with how things ended, Mark uses his doctor status to find Cynthia's new address. During Abby Lockhart and Luka Kovač's wedding, Barnett and Gates start a fight, which leads Barnett to leave the place, only to be hit by a truck immediately afterwards. In the following weeks, he clashes numerous times with the new chief Catherine Banfield whom Morris resents upon her arrival, seeing that she holds the position his deceased friend had earned. FRONT DESK. Morris admits that whenever he sees Chaz, he sees his brother Greg, and only wants to do the best for him. Only a few months in to his internship, a helicopter crashes in the ambulance bay and Gallant is in the thick of the action. Kerry later tries to reconnect with Kim but Kim had moved on to a new partner. Kim Legaspi first appears in season 7 and is introduced as a psychiatrist. Although he has not had any luck getting a job, he is presumably re-hired at County General, because Dr. Banfield needs someone to cover for Frank, who is under the influence of marijuana-laced brownies. Chapters 13-26. In this same crash, Dr. Romano was killed as the helicopter fell off the roof and landed on Dr. Romano on the ground. His politics seemed too progressive, often clashing with Frank's law and order conservatism. It comes to a breaking point early on when Pratt cracks a patient's chest without supervision and ropes in Gallant to help. In the episode "Freefall", Morris is caught smoking confiscated marijuana by Dr. Robert Romano, but avoids punishment when Romano is killed by a falling helicopter in the ambulance bay. As a result of this, Barnett loses both legs and moves back to Baton Rouge to live with his mother. Dr. Corday bitterly protests his hiring to Kerry Weaver but presents no real reason for her hostility and leaves Kerry confused and annoyed about why Corday "is taking this so personally". He is surprised to see she has regained custody of her young son, and when he tries to make amends and resume their relationship, she is kind but firm in stating "You don't love me. When Kim is falsely accused of sexual misconduct on a case, Dr. Romano leads a witch hunt and Kerry does not support Kim, leading Kim to break off their relationship. This causes confusion and some irritation from doctors Abby Lockhart, Archie Morris, Gregory Pratt and especially Luka Kovač. Morris asks her out for dinner but she instead invites him to her Bible study group, as she is a born-again Christian (often praying while taking care of patients). In season 11, one episode kept jumping between County and Iraq. This is a … The supporting characters are rich in voice and context, with multiple villains and friends that achingly reveal life in America in the 1990s for persons of color and those living in poverty. He also fails his medical boards while Dr. Pratt passes them. Their relationship, however, is somewhat dysfunctional as Mark is just having some fun after his recent emotional traumas and Cynthia is truly in love with Mark. Stated in episode 14 of season 1, that Haleh has been at County for at that time, 20 years. Meet the Characters Hank Lupe José Mr. Tang Mia Mrs. Tang Mr. Yao Jason The Motel Character illustrations © 2018 by Maike Plenzke Number 3: She wants to be a writer. As season 15 progresses, Morris is shown to have matured a great deal following Pratt's death, becoming the senior figure for the doctors in the ER, much like Mark Greene and John Carter before him. In the end, Kovač does become Chief, after which Clemente claims to have earlier decided not to seek the position, citing time constraints; Kovač nonetheless takes steps to rein in Clemente's independent streak. He was involved in a "friends with benefits" relationship with new ER Chief Dr. Skye Wexler, which later ended after he lashed out at her for excluding him from her life and accused her of being a slut. Though she stopped appearing her locker could still be seen in the background for a few more years. Basing the story on her own childhood experiences, Yang writes Mia's dreams into reality without sacrificing or minimizing the heartbreaking realities of many immigrants' hardships. However, Gallant, who is supervising at the time, takes the blame When he is told he will be investigated, he reveals he has been called up for service, forcing the administrators to drop the investigation. Efforts by Neela and Simon Brenner led to his return in Season 15, and he later justly criticized Neela for her dismissive attitude towards teaching surgical residents by giving her the choice of doing her job well or getting the hell out of County (she took the former path, and her leaving later that year was for unrelated personal reasons). At the beginning of Season 10, new medical student Neela Rasgotra has started her rotation at County. Dr. Morgenstern worked at County General Hospital until 1998 after he made a mistake during a surgery and tried to make Dr. Peter Benton the scapegoat. Chief of Surgery (2004–2009), October 25, 2007 (Episode: Under the Influence), October 14, 1999 (Episode: Greene with Envy), November 18, 1999 (Episode: Humpty Dumpty), November 12, 1998 (Episode: Hazed and Confused), January 7, 1999 (Episode: Nobody Doesn't Like Amanda Lee), Chief of Intensive Care Unit (?-2007) Sam speaks kindly to him and then uses her communications skills to convince the patient to consent to life-saving treatment. Chuck Martin was a flight nurse and (later) ex-husband of Dr. Susan Lewis. Clemente's behavior includes relieving himself in public, property damage, and threats of violence. Some of her clothes are designed and made by herself, and she attempts to market them under the label "Randi wear". In the episode "The Gallant Hero and the Tragic Victor", Clemente finally succumbs to the troubles plaguing him. When asked for information by the staff (and sometimes patients, if their requests seem unreasonable) Frank typically gave a very sarcastic response, then (only sometimes) refers them to what they need. Morris's lack of commitment and slacking have already been well-established when his neglect costs a patient's life. Kevin Moretti was Chief of Emergency Medicine, sarcastically dubbed 'Mussolini' by Abby Lockhart for his Italian surname and stern manner of running the ER in order to maximize efficiency. Cynthia Hooper, portrayed by Mariska Hargitay, first appears in Episode 071 "Something New" as an applicant for the job of ER desk clerk. Their relationship becomes even more complicated with the arrival of Tony Gates. Kelly Yang. Abby is nonplussed by his explanation and doesn't talk very long to him, while Luka listens to Moretti's apology and then punches him in the jaw. Amongst them, the tag "Doyle" can be seen, the only former doctor on the wall to have not been a main character. He later clashed with med student Michael Gallant over the death of a hypochondriac and tried but failed to stop Dr. Greg Pratt from helping treat desk clerk Frank after he suffered a massive heart attack. Front Desk Character Analysis Mia Tang Mia is a precocious 10-year-old who emigrated from China with her parents when she was eight and now helps run the front desk of the Calivista Motel. Clemente is subjected to drug tests and is kept under close watch by Luka Kovač and other staff; Kovač wants him gone but neither he nor Kerry take any steps to fire Victor from his job. Toward the end of Season 9, Anspaugh fired Romano over his insubordinate attitude and gave Kerry Weaver the job. Try Remote Buzzer-Mode for even more fun! At the end of season 11, when Dr. Carter leaves the hospital, he tells Morris to "set the tone" just as Mark Greene had told him at the end of season 8. She has the skills of a doctor in medicine but does not hold a license to practice as one. While Brenner is a talented physician, he is unwilling to share his knowledge and teach the new medical students. Goldman's name was never mentioned again after she stopped appearing. In the episode "Age of Innocence", it is revealed that Brenner was molested as a child by his mother's boyfriend. Towards the end of Season 15 Neela tells him they have no romantic future together, although the pair eventually end their relationship amicably. After this, Kayson asks Susan to be his Valentine's date, but Susan declines. In the following year (season 9), Gallant becomes close to fellow medical student Erin Harkins, though their relationship remains platonic. An example of this is when she shows to have more knowledge of drugs, procedures, and emergency medical care than most residents and students. Mia is a 10 year old girl who lives and works at the Calivista Motel. But she also had a hostile attitude towards most if not all of her working ER nurse staff; nearly all the doctors apart from Weaver instantly disliked her, and many of the nurses eventually began to turn against her. Get started. Haleh is a confident and skilled nurse who at times displays a motherly disposition to the staff. The American medical drama ER features an extensive cast of fictional characters. 13 quotes from Front Desk (Front Desk, #1): ‘Sometimes terrible things happen, but there's nothing more terrible than not having anybody to tell it to.’ to which he only nods. When Frank arrives to start as desk clerk, he mentions to Weaver that he had previously worked as a Chicago policeman for 26 years. It continues to follow the Front Desk main character, Mia Tang, through the trials and tribulations of her hotel community, immigration status, and school life. In the Season 15 episode "The High Holiday", Jerry returns to Chicago as he got tired of Alaska, and was first amicably welcomed back by Frank and Morris. Dubenko is portrayed as a very dedicated and talented surgeon, with a keen interest in medical science, lecturing the interns on physiology. He achieves this coveted position because of a lack of competition (the more capable Greg Pratt turns down the post), an eleventh hour push of publications, and an elaborate presentation for the interview. It also seemed that she confabulated quite extensively; several times, she mentioned a major incident in her life in response to someone confiding a similar incident to her. In particular, she obsessed over Dr. Mark Greene, writing erotic stories featuring him, stealing his gloves and lab coat, and decorating her Christmas tree with twin heart-shaped ornaments bearing their faces. ER. During a blackout-ridden Chicago night, he and Abby have an alcohol-fueled one night stand. The character returns one last time near the end of the series, having received two prostheses. Lydia appears for the next-to-last time in 2003 when Dr Romano decides to cut senior nurses for cheaper labor. Because of his great height and girth, Jerry is also used as a bouncer if patients or customers become aggressive, although he claims he avoids violence and generally has a gentle nature. Initially, Skye was only in Chicago for a few months earning some extra money to fund a surfing trip. When Susan accepted a tenured position at the beginning of season 12, Chuck and his family move to Iowa. He then met with her again when she interviewed for an attending position. Lily Jarvik is one of only six characters to appear in every season of the show, having made her first appearance in episode 1.08 "9½ Hours". Every day her parents clean the motel rooms while ten year-old Mia manages the front desk. Much to her surprise, not to mention Pratt's, Anspaugh appointed Skye as the temporary head of the ER. Jerry was last seen at the end of Season 5 and it was not until season 8 that he was called back to work after members of the staff became sick. This is where Morris slowly starts to become a much better doctor. A great front desk agent should be smiling 100% of the time. It was also mentioned that she has had other names and professions such as lawyer and architect by pulling the same scams she did in order to be a doctor. She continues to get away with wearing whatever she wants throughout her many years of service in the ER. Her interview with Mark Greene and Carol Hathaway does not go well as she appears very emotional and somewhat unreliable and inexperienced given her work history. Skye told Anspaugh that she did not want that job as she was not planning on staying in Chicago but Anspaugh pointed out that she was the most qualified member of staff and gave her an ultimatum: all or nothing. Jodie does survive and gets Clemente out of trouble by telling the cops what really occurred, but more problems occur when Bobby continues to harass Clemente by phone, stalk him by car, leave threats and make other comments to him. He initially clashes with Dr. Pratt, a brash new intern who disparages Gallant's abilities. Uninvited, Cynthia decides to surprise Mark by going out to California to support him and his family. Dr. Kayson is not seen again until season 14 in which he misdiagnoses a patient and argues with Dr. Gates. Chapters 1-12. Number 2: Her parents hide immigrants. Morris was saddened when Hope leaves for a long volunteer stint in Venezuela, and they subsequently break up. In the episode "I Feel Good", Morris tells Claudia that he plans to one day propose to her, which she says she would accept. Front Desk also highlights a variety of immigrant hardships through the many visitors the Tangs give free respite to, ... Front Desk delights with its spunky main character who offers young readers lessons in being fearless. Weaver gets him to choose between his medical career and music. Coburn is frequently portrayed in some kind of conflict with the ER staff, most notably in her first appearance in season 1 when Mark Greene mis-diagnosed Jodi O'Brien who later died as a result. Although shocked by this, his comical attempts to be a "good dad" become a recurring theme for the character in subsequent episodes; the kids do love him, however. Lydia, along with Conni and Yosh were fired after protesting their reduced schedules. Haleh Adams is a nurse in the ER of County General Hospital. Anspaugh opted to promote Skye Wexler instead. He is an LPN- licensed practical nurse (also known as LVN- licensed vocational nurse in California and Texas) instead of an RN- registered nurse like most of the other ER nurses. Themes. David Morgenstern is responsible for a sage piece of advice that has been handed down throughout the series. Chapters 1-12. Malik McGrath, along with nurses Haleh, Chuny and Lily, and paramedics Dwight Zadro and Doris Pickman, has appeared in every season since the pilot. After intercepting a message from Cornell University for Mark – he had been trying to verify whether or not Lee actually had graduated from there – Lee snapped. Front Desk. He then helps Weaver deliver the pregnant woman's baby. Mia Tang has a lot of secrets. In Season 14, Episode 3, Frank, trying to find someone to work the desk, is heard to say, ”Didn't 'cha hear, he moved to Alaska. In the season 7 finale "Rampage", Dr. Romano fires Kim when she doesn't immediately answer a bogus page from him, and later cites more bogus reasons for terminating her to an aghast Kerry Weaver. Character Analysis. He welcomed Carter back when he returned with a pregnant Kem, and wished him good luck in him getting his kidney transplant. The patient waits for hours to be seen by a doctor before she has a stroke and dies. Many young readers will see themselves in Mia and her friends.... A swiftly moving plot and a winsome protagonist make this a first purchase for any collection, especially where realistic fiction is in demand. Not much is really known about Lily as she was never been given much of a storyline to truly develop her character. His background was a combination of Scottish and Russian-Jewish. In many instances, his co-workers come to him for both personal and professional advice, although he retains his slightly comical personality. 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