The work experience section should be the detailed summary of your latest 3 or 4 positions. Mes compétences : Négociation Achats internationaux Analyse de la valeur SAP Supplier Relationship Management Sourcing international Microsoft Office Analyse des besoins Achats . Indeed may be compensated by these employers, helping keep Indeed free for jobseekers. Utilizes the change request process to ensure accurate request scope, costing and approvals, Supports the monitoring of Supplier’s monthly performance against established service level commitments and client expectations and works to close gaps. 21,568 Supplier Relationship Manager jobs available on Indeed.com. Will also need to balance competing demands upon resource requests and assist in prioritization when necessary, Troubleshoot/ resolve most problems independently as per Letter of Authority/ authority levels following established guidelines and procedures. Page 1 of 3,690 jobs. ), Development of e-Solutions procurement strategies and the set-up of Airbus make-or-buy-policy (optimal combination of internal and external capabilities), Educated to Bac+5 level (or equivalent) in Business school or engineering graduate with good sales, pre-sales or procurement knowledge or a related discipline, Manage Supplier relationships to ensure SLAs are met, processes and procedures are followed and alignment exists with Asurion objectives. Include the Skills section after experience. Les formations menant à la certification SAP Supplier Relationship Management sont les suivantes : SAPSRM Vue d’ensemble de la solution SAP SRM (3 jours) SRM210 Implémentation et configuration de SAP SRM (5 jours) SRM270 Gestion de contenu de catalogue avec SAP Netweaver MDM (4 jours) e-Learnings: SR215r, SAPEPe PowerPoint, Word, Excel), Ability to research and develop a clear understanding of all processes and procedures related to Supplier Management, Contact Center, Claims, and Accounting, Acts as Business Advisor to internal customers; employs business acumen and experience to provide market knowledge, supply chain solutions, and proactive support to business units, May plan and lead negotiation with suppliers, Enforces and advises on contractual documents, Manages contract performance for conformance to original proposal, Leads and conducts proposal preparation, and management of complex project plans, Briefs Senior Management as required, attends cadence reviews with suppliers and/or upper management, Accountable for all aspects of supplier performance: Quality, Cost, Delivery, Compliance, Sustainment/Recovery Plans, etc, Makes supplier visits as required to ensure support of program and customer requirements and schedules, Serves as an escalation contact for internal customers. How do you make a vendor relationship manager resume with no experience? With several organizationsfacing a variety of difficulties in creating, implementing, and handlingpartnerships, below are the key issue… Bachelor's degree and four years related work experience or eight years related work experience post high school. The discipline of supplier relationship management emerged to help procurement professionals identify critical partners, take strategic approaches to purchasing, insulate their supply chains from risk, and increase profitability. You will find the following topics, which will help you in presenting it to the audience and explain to them about SRM. In particular, the SRM ensures that the Service Delivery Managers are being adequately supported by the supplier, Identifies continuous improvement opportunities for supplier engagements with strategic partners, Supplier management experience in Information Technology or related field, Strong negotiation and influencing skills, Proven ability to holistically manage Tier 1 and Tier 2 IT suppliers for continuous improvement in supplier performance, Ability to develop financial analysis and supplier strategy, Responsible for the operational delivery from 3rd party contractors of Domestic Retail, Ensure 3rd party performance to SLAs and KPIs through a robust contract governance framework, Assisting with service reviews and actively following performance issues through until satisfactory resolution, Facilitate resolution of contractual and operational issues between Domestic Retail and their 3rd party contractors, Set up and maintain the administrative arrangements for effective and efficient contract management, including stakeholder communication, governance, performance monitoring arrangements, payments and file/records management, Collating contract document and proactively gathering and processing relevant data for effective contract management, Developing effective working relationships with contractors, Generating reports on various aspects of supplier performance against the contractual requirements and feed back to the internal system, Support Domestic Retail in achieving its Cost to Serve challenge through driving cost and value efficiency in contract management and through benchmarking exercises, Create business area plans that ensure departmental improvement, efficiencies and cost to serve activities are identified and align to the Domestic Retail strategic direction, Domestic Retail SME input into production of contract documentation and change controls and ensuring timely signature by authorised personnel, Support the processing of invoices and monitoring against agreed spending profiles and liaison with the finance group as necessary, Manage the relevant Domestic Retail framework agreements, Collating contract information from the frameworks for reports, Participating in projects and contract tenders as required, Attending relevant meetings in the UK as required, Contributing to the work of the group through production or improvement of procedures and work instructions, and providing input to the development of corporate databases that support the work of the contract management team, Ensure that the needs of the Domestic Retail customers (contract holders) and outcomes for service users drive contract management activity, and that customer feedback is sought and used as part of the contract management process, The role holder will be expected to work across departmental boundaries, particularly with a close working relationship with the Commercial team, Ability to engage with peer group and key stakeholders across multi discipline operational centre, Able to quickly understand and develop solutions for key operational challenges, Ability to define and deliver process improvements, Able to build relationships cross functionally, Knowledge of regulatory framework for water Ofwat, Experience of service and contract management role, Able to analyse information and anticipate problems, raising issues in a timely manner to ensure problems are avoided, University degree in a related field (Information Technology, Business), Minimum 10 years experience in a multi-sourced IT environment, IT Supplier Management or experience managing vendor compliance; min 5 years, Experience in the delivery of IT Services to expected Service Levels, Experience in a service line operational role providing infrastructure and/or application management services, Experience in working successfully with global and offshore teams, Experience Continual Service Improvement, business case preparation, Extensive experience in the delivery of customer services to develop, maintain and improve the relationship with the client, Adept at translating contractual requirements into tangible deliverables, tracking and identifying areas for improvement, Competent delegation skills, negotiation skills and people management capabilities, Good customer relations skills to understand client/client representatives concerns and requirements, Detailed understanding of the various service level agreements and the performance measures required to manage the agreements and the relationship with the clients, Be able to assume overall control of and resolve complex customer issues, Confidence in dealing with senior managers and in the provision and presentation of complex and sensitive management information, Excellent understanding of financial management in an outsourcing environment, Adapts to working in an unstructured environment where targets move and priorities are ambiguous, Is capable of thinking and acting ‘out of the box’, Creates and develop formal networks internally and externally, Responsible for supporting IT SRM activities within Service Line and CBS projects, Implementing measurable benefits and reporting on ROI from strategic supplier relationships, Interface with IT procurement on RFP activity and a key stakeholder for UKI on cross border projects, Review recommendations for supplier engagement, review business cases which have a third party impact providing insight and advice for informed decision making, Represent regional ops team on firm wide initiatives where tech suppliers are used, Ability to work at pace on time critical projects, Strategic thinker with an analytical mind, Excellent IT skills with an interest in emerging technology, Ability to work on multiple projects and prioritise to meet expectations, CIPS qualification an advantage but not essential if has relevant experience, Procurement knowledge of other categories (Travel and Products & Services) an advantage. Master’s degree preferred, Excellent communication, presentation, analytical and organizational skills. Link with suppliers and category teams to keep up with supply market trends, supplier economics, and best practice sourcing, Seek to improve capabilities of the supplier base or key business processes, Set up specifications and business agreements/contracts with suppliers in collaboration with relevant SME’s and Supplier Quality assurance, Report performance data for assigned categories or key business processes, Communicate, monitor, and pro-actively manage compliance with the sourcing strategy or business process, Establish close working relationships with other functions (e.g., operations, quality, maintenance, EH&S) to ensure full understanding and support of sourcing perspective to key processes, Schedule and lead periodic business reviews with suppliers, Lead the periodic supplier committee and follow up on issues and remediation plans with relevant subject matter experts, Identify sources of data for performance metrics, create a process to collect data, and champion the collection efforts, Champion annual productivity improvements by leading internal & joint supplier / teams pursuing cost reduction opportunities in alignment with the sourcing strategy (e.g. Director Supplier Relationship Management jobs. Raise and address issues through documented action plans and lessons learned, Supports in day-to-day monitoring and oversight of Supplier relationship, Develop, document and use common operating procedures and process guidelines to ensure adherence to GR governance and RBC Financial Groups policies and procedures, Good knowledge of standard desktop applications used by the business unit (particularly advanced Excel and Sharepoint), Strong detail orientation and cost reduction/process improvement focus, Ability to observe, question, and document processes/ possible issues/ etc. There are two main elements to the model (Figure 2). Entreprises. You need the ability to work with ambiguity whilst retaining strong focus on outcomes to ensure the business and suppliers are working to the right priorities, Responsibility for quality, sourcing, technical functions incl. Collaborated with global procurement group on all vendor contracts. Common duties listed on a Relationship Manager resume sample are providing customer service, analyzing data, interacting with stakeholders, handling operational details, resolving conflicts, and looking for new business opportunities. lowering inventory levels, increasing yields, improving supplier operations, etc. Make sure best value is achieved to maintain market competitiveness, Provide commercial advice on, and authorization of, contracts, purchase commitments and expenditure on behalf of Value Chain Partners (VCP’s), Establish and lead cross-functional teams to manage the development and implementation of the procurement category strategy, Identification of internal and external cost drivers within the vendor categories, Preparation of pre tender and tender (sourcing vs. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Noté /5: Achetez Supplier relationship management: The Ultimate Step-By-Step Guide de Blokdyk, Gerardus: ISBN: 9781987493894 sur amazon.fr, des millions de livres livrés chez vous en 1 jour The first step in this process is to review suppliers against a check-list of potential risk criteria to identify high risk or "critical suppliers". Give it a try today and download the PPT right away. Four years vendor relationship experience. Guide the recruiter to the conclusion that you are the best candidate for the supplier relationship manager job. Reviews results with Supplier and Business Units monthly, Monitors and validates invoices/rebates/special instructions sent by Supplier for accuracy and contract compliance, Reporting of key business metrics (SLA, Volume, Attrition, FTE, Regulatory compliance, invoices and transaction costs), Responsible for management of RBC’s electronic invoice process, including monitoring, and validation of Supplier invoices for accuracy and contract compliance and perform monthly accrual reconciliation with finance, Responsible for tracking and validation of financials, Track penalties, productivity gains, service credit tracking, volume rebate, and of actual spend against contract, Develops and stores all internal related communications and process flows for Supplier-related processes (i.e., Service Level Agreements, Contract Management, BCP etc) into RBC information repository, including Share Point, Responsible for all posting of documentation and tracking of information, Helps to define the reporting standards, tools and templates to be used to monitor a Supplier’s performance and ongoing viability, Responsible for on-boarding / off-boarding Supplier account team members (request IDs, building access, etc), Responsible for overall coordination of meetings, documenting minutes, communication of materials, documents, ensuring timelines are adhered to and stakeholders are properly informed throughout, Responsible for all creation, tracking and administration of enterprise logs ( Master Supplier Agreement, Issue, Escalation, Change Control, etc), Participates and provides support in GR projects as and when required, Prioritizes work effort for greatest impact engaging business partners regularly to ensure risks are mitigated as required, Ensure ongoing awareness, governance, adherence and validation of RBC’s contractual requirements of the supplier for all requirements related to AML, Code Of Conduct, Background Checks, Privacy, Control Standards, Responsible for maintaining an up to date contract library for those suppliers assigned, Act as the coordinator between the organisation and the 3rd party supplier, Manager directs initiatives aimed at mitigating the risks and potential impact thereof on Absa, Responsible for the ongoing measurement of the value of assigned supplier contracts, Management of controls that are used for monitoring and benchmarking service levels, Evaluate and assess supplier’s compliance to service levels through the effective application of service demerit systems, Support evaluation of supplier proposals for new services, Building and maintaining professional relationships by networking with the suppliers as well as Absa internal stakeholders, Interact and work with internal teams, primarily with supplier management and where deemed appropriate with operational staff, Foster working relationships with business units, Consulting with Project owners, Global Sourcing and Supplier Management where the need arises, Implement performance controls for assigned suppliers and proactively measure achievement against strategic targets, Participate in all internal client reviews, for those suppliers assigned, Identify and coordinate contract compliance requirements with suppliers, Optimize the assistance rendered by internal and external staff responsible, Optimize the use of tools used for tracking performance, currency of contract documents, minutes, presentations, Drive the negotiation and implementation of service level contracts with business unit heads, Drive, where required, the delivery and implementation of service requests with Administrative Officers, Work with the finance teams on improving the models for transfer pricing between the relevant business units, Monitor service levels and implement measures to improve customer satisfaction and overall profitability, Perform people management functions, including but not limited to, Workforce and recruitment demand planning, Talent management and succession planning, Review and update the departments organisation structure and role profiles regularly, Ensure that Code of Good Practice targets are met for the team, Ensure satisfactory service delivery and equal distribution of workloads in the teams, Ensure compliance to policies, legislation and regulations and that staff compliance training and attestations are in place, Assist the IT BSRM Lead in the implementation of standard execution of the Service Level Management Process, Assisting the IT BSRM Lead in driving service management best-practice and ITIL process standardization across all BUSA IT Departments, Working with the IT BSRM Lead to optimize the BUSA IT Service Level Management process efficiency, Collaborating with the BUSA Vendor Management Team as necessary to ensure adherence to the Vendor Management procedures, Escalating any vendor related issues/risks to the IT BSRM Lead, Validating the supplier information in the Citi Approved Supplier Program, Providing periodic reports/metrics to the IT Lead, Participating in the selection and ongoing management of Suppliers, including management of operational risks associated with Business Supplier relationships, Executing Services as defined in the Service Catalogs and work with the BUSA IT Service Management team on reporting, monitoring and resolving service issues, Building strong relationships with Internal and External IT service groups, and other ITIL processes, in particular IT Operations, Change Management and Incident Management, Strong oral and written communications skills, Ensuring compliance to information security requirements and requirements for Outsource Service Providers, Collaborating with the BUSA Vendor Management Lead as necessary to ensure all BSRMs are following proper Vendor Management procedures, Escalating any vendor related issues/risks to the IT Lead, Participating in the periodic reviews of Service Level Management reports, Driving the Key Performance Indicators (KPIs) and key controls for the BUSA IT Service Level Management process, Undergraduate Degree (BS/BA or equivalent combination of education/experience), Leadership with the ability to see the big picture without losing attention to detail, Relationship management skills with the ability to handle conflict and negotiations, Strong meeting organization and facilitation skills, Advanced MS Office, Visio, PowerPoint, SharePoint, and reporting tools, Lead tactical and strategic sourcing studies, and provide input into external manufacturing projects, Manage multiple projects in support of the Global Supply Chain objectives, Negotiate win-win contracts with the suppliers and help develop Supplier Network supporting compliant manufacture of cGMP materials, Responsible and accountable for performance of the global suppliers in defined spend area, Develop and maintain strong, mutually beneficial relationships with the suppliers in the supplier network, Work with the SRM team and the Project Teams to develop, communicate, and monitor relevant supplier compliance metrics, Perform other assignments as requested by the SRM Director, BS / MS / MBA in Scientific / Engineering field, Minimum of 7-10 years of experience in the pharmaceutical industry, Proven negotiation skills in Drug Product Contract Manufacturing, Packaging, API, and Contract Testing areas, Demonstrable cGMP Manufacturing knowledge including scale-up equipment, Experienced in interfacing with and managing suppliers globally, At least 7 years procurement or other relevant commercial experience, Fluent in English and Chinese (writing/verbal), Able to work under stress and high efficiency, Stays abreast of LOB needs and translates them into supplier requirements with clear expectations so that evaluation of supplier responses can be evaluated on the merit of their ability to deliver and comply, Ensures appropriate governance structure and process is set up to monitor the supplier’s performance and ensure effective issue resolution between the Bank and supplier, Provide day-to-day oversight of supplier and service provider services, ensuring adherence to all contracted service levels, Maximizes supplier performance and service levels through regular review of contract terms, ongoing meetings, scorecards and by comparing service delivered with commitments and addressing variances and opportunities for continuous improvement with suppliers’ service management team, Is accountable for change and continuous improvement in contracted services, Monitors financial compliance/performance of the contract and takes appropriate corrective action (e.g. Operations, etc to offer you the job just a list of your supplier. 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