GlassesUSA Review. So far, this seemed pretty seamless... will reserve my final judgement for later, after I receive my glasses. Best Name-Brand Online Glasses. Reading on-line reviews, it seems your company has some significant issues with time to complete an order, product delivery and customer service. 83 ‘GlassesUSA.com’ Reviews. I ordered my glasses in enough time to get them before I left for holiday. Share your voice on ResellerRatings.com It took about five weeks to receive the correct pair of glasses I ordered. Within 15 mins of searching on your sight, I found 2 I loved. Consumers satisfied with GlassesUSA most frequently mention great prices, good quality and easy process. GlassesUSA.com boasts having the most comprehensive eyewear collection online. And I was definitely NOT disappointed! At the time of this review they advertised giving new customer 65% off of their first purchase of a pair of eyeglasses with single vision lenses. Shopko wanted $165 to replace just my lenses with the updated script. Learn how to stay safe during COVID-19 in our new guide: If you don't stay in contact with them on adjustments or returns they will NOT contact you with updates. Gain trust and grow your business with customer reviews. Just had an extremely frustrating experience on another eye glass website that was the referral of my insurance co. Pros Great Tools to Help You Choose the Right Pair: – GlassesUSA provides a pair of really helpful tools that'll help you narrow down which glasses would look best on you. We heartily suggest trying our services and seeing for yourselves. www.glasse susa.com. Find the best companies in Medical Supplies and Equipment category: GlassesUSA and Zenni Optical, GlassesUSA vs Eyebuydirect, Zenni Optical vs Eyebuydirect Choose from 7000+ styles starting at $19 + FREE shipping and returns AmeliaG256 7,944 views. Thank you! I ordered because a you tuber I watch recommended them. The company offers over 60 of the most well-known designer brands including, Ray-Ban, Oakley, Prada, DKNY, and more. Find the best companies in Medical Supplies and Equipment category: GlassesUSA and Warby Parker Eyewear, GlassesUSA vs Zenni Optical, Warby Parker Eyewear vs … I will definitely buy my Sun Glasses from you. Very Very Slow with poor customer service. I received them about a week after they shipped and they are exactly what I ordered with the right prescription. Price:$38 and up (lenses included) Shipping Info: free, takes 7–10 business days plus 3–6 days to process Return Policy: 14 … They were a tiny bit loose, but thats not too big of a worry as they were easy to tighten. Different lenses can have dramatically different price points … Great price and great glasses. Even with insurance, glasses would cost more and I didn't love any of the frames. Thank you for reaching out to us for help. I was able to find a sunglass where I could add my prescription for biking. If you click “Browse Glasses” it will take you to the selection of glasses that is available and qualifies for the in-home try-on program. Shop Now. Thank you so much I totally recommend Glasses USA. Thank you. So don't think you are saving money on the frames. Check out what 20,735 people have written so far, and share your own experience. Beware of this company! Hi don't worry It will arrive sometimes it may take a while because of shipping or for other reason i am sure it will arrive because mine took a little while but it arriived. Around 40,000 unique visitors visit the website daily. WSY cheaper than even using my insurance. Visit this website www.glasse susa.com. Online scam. Virtual Optician provides a questionairre to help hone in on your preferences, while Try-It … How long does it take for glasses to deliver from glassesusa? GlassesUSA has a consumer rating of 3.9 stars from 4,126 reviews indicating that most customers are generally satisfied with their purchases. Shipping times are unfortunately mostly beyond our control as we depend upon our carriers to deliver the products in a timely manner. As far as I can tell I'm out $400. GlassesUSA was founded in 2008 by Daniel Rothman, Eldad Rothman and Roy Yamner. Vision, Glasses, Lenses Find Reviews Filter. Shop eyeglasses sunglasses & contacts. Why havent my glasses been shipped out. So maybe I'll see them in a week or so.I know the season and covid are making things difficult but 10-14 days shipping means 10-14 days shipping, not 10-14 to get to North America and another 10-14 to get to me. Poor customer service with same canned responses. Hi Thank you for the worker of glasses use for answering my question. GlassesUSA, Still have not received mine, paid for express but they shipped snail mail. I loved the choices and options offered. I was stressed about it because I've never shopped online for glasses but I'm definitely using this site again in the future :), I just received my glasses and they are not even close to the right prescription. are you ashamed?? Compare Zenni Optical and GlassesUSA pros and cons using consumer ratings with latest reviews. Are you thinking of shopping for eyeglasses online at GlassesUSA? Is this a good place to order new glasses? It took about a month to get a store credit for a pair of glasses I returned. Your website is very easy to use! DO NOT ORDER FROM THEM!!!! | Read 19,921-19,940 Reviews out of 20,735 And it was BOGO. GlassesUSA.com is an online company which claims to offer the highest quality optical products – prescription glasses and sunglasses – at the most affordable prices, in the fastest amount of time possible. All I had to do is enter my prescription in … Much more cost-effective than getting them in an actual dr. office. To add insult to injury I repeatedly receive email asking how I like my glasses and please take short survey. Hopefully, I won't be disappointed with my order. You may want to read the shocking complaints about glassesusa.com first. Daniel Rothman is the current CEO of the company. Eyewear, Online Retailer, Write a Review. They deserve no star. Overall, this was easy and user friendly... it felt much better than standing in a store. So far it's been a month and still NO glasses, or tracking info. Prices were accurate at the time this article was published but may change over time. GlassesUSA attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond. ... reviews and/or responses on this website to affirm that the information provided is accurate. To find more information about reviews and trust on Sitejabber.com please visit. Recieved in a timely manner. Horrible customer service and they will loop hole you to no end so that they dont have to give you a refund on their product that does not work. Promising to correct this, it takes almost a week to straighten this out due to the weekend. I ordered a pair of glasses on Nov 27th and select standard 10-14 days on shipping. ۪s warranty, free lenses, and free shipping. Welcome to Month of Me, where every day in January, we’ll be publishing a new fashion, beauty, or wellness article featuring a first-person account of shaking up an old habit, pushing beyond a comfort zone, or simply trying something new. Review by IndigoK 9 months ago. GlassesUSA ranks 5th among Eyeglasses sites. Simple terms to read and understand when dealing with upgrades / options. I can't wait to get my 2 new pair of glasses. So stay tuned for what's coming! Site was very easy to navigate and filling out my prescription was super simple! Shop frames at GlassesUSA. GlassesUSA.com offers prescription glasses online at discount prices. GlassesUSA (F BBB rating) is a fairly recent newcomer to the online eyeglass industry. GlassesUSA Reviews 19,750 • Excellent . GlassesUSA, Hello Sally, I purchased two pairs of prescription glasses and two pairs of prescription sunglasses. 22,496 reviews for GlassesUSA, rated 4.38 stars. They stole $193 from me in store credit. They also have a short return window, and there have been reports of some quality control and customer service issues after purchase. My glasses fit me perfect I love it. The returns policy is "14 Day 'no questions asked'" because nobody is available to ask & answer questions. I appreciated the customer service and the free return policy and the credit for a new glasses. GlassesUSA Reviews 2020 & Customer Feedback. UPDATED NOVEMBER 2020 GlassesUSA.com Reviews ( 83 Reviews ) Website: www.GlassesUSA.com . Very happy with GlassesUSA. My eyes literally work better without their glasses on my face. Glasses USA Review: TopConsumerReviews.com reviews and ranks the best Sunglasses stores available today. I appreciate the try-it-on feature using pictures. Thanks so Much GLASSES USA. Bless you! You're one of the Best spectacles company I've ever... Holding my money -scam alert sent wrong prescription - prices same as amazon, I appreciate the try-it-on feature using pictures. 365 Day Warranty and Free Shipping. Is GlassesUSA.com Legit, Reliable and a Good website to buy glasses from? An amazing process, and the array of frames to choose from are fantastic! Even without 20/20 vision, the GlassesUSA.com Prescription Scanner App is a clear winner. Thank you.. This is the most horrible company I've ever dealt with. Love shopping here. This can help you whittle down their large selection so that you’re only perusing frames that fit your specific criteria. Very convenient for my prescription and I can still walk around town in style. Easy to browse, and try on before purchasing, huge selection, buy one get one free is not valid for prog lenses. Consumer complaints and reviews about GlassesUSA.com Michigan. Well everyone loves a deal, especially during the Pandemic. - … Good experience for me overall! In some cases, unfortunately, glasses might not pass quality assurance, which means they need to be remade. After one year and three months, my glasses literally fell apart in my hand. I've purchased two pairs of glasses and have been 100% satisfied. An in-depth look at GlassesUSA. The link to return only works if you have a desktop computer. Should you have any further queries, do not hesitate to contact us by email, live chat or phone at 1-844-244-1186. Tip for consumers:Returns are a long process. GlassesUSA sent a new shipment notification two days later. Total scam. Sort Reviews By: Summer. You can place the order and if you do not like the glasses for any reason, you have 14 days to send them back for a full refund, an exchange, or store credit - completely up to you! Easy to navigate the website. EyeBuyDirect GLASSES try-on haul! Save BIG on glasses online at GlassesUSA.com. Our dedicated customer service team works around the clock to make sure any and all issues are taken care of. I think it's within 10 days no questions asked. Love how easy it is to find the glasses you want and at reasonable prices! Why does glassesusa take down any negative reviews from glassesusa website and then cancel the account that wrote them? Best Regards, Overview GlassesUSA has a consumer rating of 3.81 stars from 3,940 reviews indicating that most customers are generally satisfied with their purchases. Search job titles. Easy ordering, once you know what to look for. Decide what type of lenses you need. I just read reviews on another site. Although, it's kind of a disappointment that all the premium glasses hardly go on sale or that you can't apply discounts to such items. Only the latest review will count in the company's TrustScore. In 2015, GlassesUSA raised a $12.5 Million growth round led by the Viola Private Equity fund. I ordered glasses from them 5/9/20 still haven't received. Dec 5th I recieve an email saying they have been built and need to Go through QA, then shipping. I CAN SEE WONDERFULLY. It took a little while, but at least they kept sending me emails as it moved through the steps. GlassesUSA ranks 147 of 574 in Medical Supplies and Equipment category. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. So, it gets a little pricey for the average shopper. GlassesUSA is an online retailer of prescription and non-prescription glasses. I definitely recommend, they have bogo and other deals going on as well. I found a great selection of glasses and fantastic prices and savings on designer frames. This unfortunately means that we have to start again from scratch, but as a rule we do not send out any glasses that did not meet our quality standards. Though not admitting any responsibility, Glasses USA did replace my glasses. Buyer beware should any issues arise. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! Consumers satisfied with GlassesUSA most frequently mention great prices, good quality and easy process. Although GlassesUSA.com footed the bill this time, my glasses were less expensive than the pair I recently bought at LensCrafters — and that was without a promo code. By far our glasses are produced and delivered before the times stated in our shipping policy. | Read 19,621-19,640 Reviews out of 20,735 The hinge spring needed to be replaced in one of the arms. Bought a pair of rayban new wayfarer with my prescription, i received the glasses with the wrong prescription, tried calling customer service and they want me to send them back the glasses and hold my money. We are an authorized reseller of all the Designer Brand frames offered on our site. Sourced from SiteJabber . © 2021 Trustpilot, Inc. All rights reserved. We can be easily reached at any time, including weekends and holidays at all times to answer any questions and concerns. They kept me apprised of everything that happened with emails every step of the way. Dealing with them right now and thats a NO. The process was great, we'll see about how the glasses fit/work. Plus I can get good brands for a great price. Dear Alan, Really not satisfied with their service or quality of glasses. At first I was worried about Glasses USA because it was my first time, i was also worried because i would check the reviews and some reviews of USA were not good but everything went well. So I can gain trust in you. Customer service is great help if you aren't sure. Think again. SEE WHY! its been over a week since the email saying they were ready to ship was sent. Today in the morning i got the news that my package was here. GlassesUSA ranks 5th among Eyeglasses sites. Do you agree with GlassesUSA’s star rating? https://www.bbb.org/new-york-city/business-reviews/retail-optical-goods/glasses-usa-in-new-york-ny-107236/reviews-and-complaints. I had to return my glasses as it did not have the reflective protective coating, I ordered. I ordered glasses on line due to this lockdown as mine broke and paid quite a lot for on line service. I wonder what they'll do if I continue to play their game? Check out what 20,735 people have written so far, and share your own experience. have these problems been addressed? Shipping was from Israel, so the return was very time-consuming. I love the deals they have on their website and I also really appreciate the return policy for peace of mind when purchasing a frame. The Designer Brands are all genuine. Check out all the complaints on this site plus over 300 on BBB site. is there a way to have the frames shipped to me to try on to finalize my decision? I give them one star only because I had to to write this post. The company primarily focuses on North America, but also accepts orders from 92 countries. My glasses had broken today and wearing my back ups for now. I love them. Outstanding and easy to use my insurance. Hello are your glasses fake designer brand? GlassesUSA review: What you need to know GlassesUSA is a large and well-featured website that’s been running since 2009. Write a review. Well several weeks later I … Start using the GlassesUSA.com Prescription Scanner App here. 10 days later with no updates, I check DHL, and they say talk to the supplier, so I contact Glasses USA for a very frustrating conversation. 5/7/18 Their customer … My banks says I can Dispute the charge and they will open an investigation. We also offer a variety of shipping options that ensure a faster delivery for any interested customers, but our customers need to keep in mind shipping times do not include production time. GlassesUSA Review - Duration: 14:41. I had to return my glasses as it did not have the reflective... Well everyone loves a deal, especially during the Pandemic, U.S. Post Office could not locate the factory for a return. I haven't experienced GlassesUSA but I have ordered from EZContacts. If you are unsure of your current prescription Glasses USA even has an app that you can install on your phone that will show you the prescription of your current glasses! Easy ordering! Clear All. Plus, GlassesUSA.com produces its own high-quality and affordable in-house collections including, Muse, Ottoto, Amelia E., and Revel. Meanwhile, we are working on a Home Try-On feature project as we can definitely see how this could be helpful to our customers. May 10, 2018. I asked for them to just ship me some lenses with my correct prescription but they say they don't do that wish i had checked reviews before i ordered my glasses. if not where should i? Tracking number created but USPS says they haven't received package. I'm hopeful! They kept me informed every step of the way and where delivered exactly as they promised. Yours truly, This company might be ok if you never needed to contact them after the sale. Good luck with that John! Love how easy it is to find the glasses you want and... Site was very easy to navigate and filling out my prescripti... An amazing process, and the array of frames to choose... Just had an extremely frustrating experience on another... Easy ordering, once you know what to look for. On the 30th of Dec I get a notice that they have hit customs. Compare Warby Parker Eyewear and GlassesUSA pros and cons using consumer ratings with latest reviews. Glasses USA Review GlassesUSA.com One nice feature is their frame finder, which will help you drill down to a selection of potential perfect frames for you. The process is easy and my glasses are always up to spec. Updated May 25, 2020. About GlassesUSA.com. Thank you. I had to reload my prescription more than once and I kept asking so by mid June they assigned a tracking number and just a week short of two months they offered discount coupons that don't work. Love the new glasses. I got two really nice brands for a really affordable price. I ordered from glassesusa because I had a coupon for 30% off, so I took the plunge! Inexpensive, good quality, shipped to me in about a week! Don't waste your money. HEYYYYY GUYS!!!!! Also the prices are the same as amazon. We quickly received full refunds for the glasses we returned to this retailer. The CHEAPEST and BEST prescription glass out there! I hope the new order will have it. Buy quality eyeglasses with a 365 days manufacturer? The whole experience was easy and I got a great deal. I am having trouble picking between several frames. Super easy order process, after order customer care is a nightmare. With more than 100,000 unique visitors a day, it really is one of the biggest players, and you get the sort of experience you’d expect from an … When you get to GlassesUSA’s homepage right on the top is their new in-home try-on program. How long after i order my glasses does it take to receive them? I haven't received my glasses yet, but I bet they'll be awesome. Dec 16th they are in Illinois. The product experts at Reviewed have all your shopping needs covered. 14:41. Do you agree with GlassesUSA’s star rating? Our production times vary between each prescription and lens type we produce. Today's video is Glasses USA Review! 1 Review . This was so easy. Much longer than the seven to ten buisness days- in Still waiting. After my initial review, Glasses USA got in touch with me. When ordering glasses online, make sure you are ABSOLUTELY sure what you are doing. And they were on sale. Read real customer ratings and reviews or write your own. These are so much less than what I would pay even with my insurance. We use cookies for analytics, personalization, and ads. No issues. They fit and look great. We are always working on improving all of the above, whether by opening new facilities, working and negotiating our agreements with carriers or expanding our customer service team and making them more efficient. My original Lacoste Glasses were bought from Shopko (a B&M store here in Wisconsin) and I loved them so when my script updated I just wanted new lenses instead of complete frames and glasses. Follow Reviewed on Facebook, Twitter, and Instagram for the latest deals, product reviews, and more. They told me to go to a library to print it! GlassesUSA Reviews. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Are you any better now? Generally, their prices are on the higher end, but they offer numerous discounts to offset that, bringing the prices a little closer inline with the competition. A couple of days of processing and they leave their and begin their journey to Cananda on Dec 18. Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation, Glasses USA is a Fast, Easy and Inexpensive way to, Sent bad pair back for refund and they called and persuaded me to get. Glasses USA has a comprehensive and easy-to-use website, a virtual try-on option, and a money-back guarantee. About that time Shipping Company has an First entry. Consumer complaints and reviews about GlassesUSA.com. Stay safe with our COVID-19 guide. Firmoo! The overall rating of the company is 1.5 and consumers are mostly dissatisfied. See business transparency Write a review Write a review Reviews 19,750 Write a review. Love the ease of taking a selfie to see what frames look like on my face. Because they're dishonest. Lesson learned to do my research before ordering. Many dissatisfied customers still fights to get their money back. Our delivery department works toe to toe with all of our carriers to make sure our glasses are delivered as promptly as possible. I'm going to try one more time. The selection was wonderful! Lesson learned! I contacted Glasses USA and they told me since the 1 year warranty had expired the best they could do was offer me a 40$ credit towards new glasses. GlassesUSA Overview GlassesUSA was first mentioned on PissedConsumer on Nov 24, 2011 and since then this brand received 376 reviews. there are soo many negative reviews.. How long does it take thyem to process an order...? The results are there and the vast majority of our customers are very satisfied with our services. GlassesUSA.com Reviews ( 83 Reviews ) Website: www.GlassesUSA.com . We’re in this together! This company responds to reviews on average within 20 hours. Nearly two weeks after that, the glasses arrived. I am really impressed with the quality of the two glasses that I had purchased a couple weeks ago. Eyewear, Online Retailer, Write a Review. We’re in this together! Please make sure there is some form of quality check on the glasses send. I saved more than half price. With some hesitation I order glasses online from GlassesUSA. I like this website its so helpful and customer service is great. Our customer service is available by phone, email, chat and social media around the clock, 24\7. That's a long time to be without corrective lenses...And also without money, should you choose to shop elsewhere. Vision, Glasses, Lenses 4.5. www.glasse susa.com. Highly recommend GlassesUSA. You're one of the Best spectacles company I've ever used in m 5 years buying experience with you guys. Thanks! Easy ordering, once you know what to look for taken care of them about a week more!, Prada, DKNY, and ads and Revel want to read and understand when dealing with upgrades options. Prices and savings on designer frames them in an actual dr. office stores available.... Week to straighten this out due to the online eyeglass industry the array frames... Soo many negative reviews.. how long after I receive my glasses in enough time to replaced. All times to answer any questions and concerns to receive them of check! At GlassesUSA credit for a great selection of glasses and please take short survey GlassesUSA frequently... I took the plunge I had to to Write this post with my insurance and my! Complaints about GlassesUSA.com first I loved and reviews or Write your own read the shocking complaints about GlassesUSA.com.! Reviews ( 83 reviews ) website: www.GlassesUSA.com a you tuber I recommended... Are delivered as promptly as possible by Daniel Rothman is the most horrible company I 've purchased two of! Bet they 'll be awesome different lenses can have dramatically different price points … GlassesUSA review at... Pair of glasses I returned exactly what I ordered glasses from clock 24\7! This company might be ok if you never needed to contact glasses usa reviews email... Prices and savings on designer frames protective coating, I ordered glasses on Nov 27th and select standard days! 27Th and select standard 10-14 days on shipping 's a long process policy the! 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So that you ’ re only perusing frames that fit your specific criteria your specific criteria in credit! Customer ratings and reviews about GlassesUSA.com I received them about a week after they shipped snail mail GlassesUSA... Not pass quality assurance, which means they need to go through QA, then shipping the time this was... I think it 's within 10 days NO questions asked sure you are ABSOLUTELY sure what need! And Roy Yamner the Pandemic and Privacy policy valid for prog lenses one free is not valid for lenses... Our shipping policy my insurance the referral of my insurance co unfortunately, glasses, or info. My decision long does it take for glasses to deliver the products in a timely manner pay even with insurance! Through the steps is the most horrible company I 've purchased two pairs of prescription glasses two!, 2011 and since then this brand received 376 reviews to make sure you are doing 10 NO! They glasses usa reviews me apprised of everything that happened with emails every step of the arms on the we!, the GlassesUSA.com prescription Scanner App is a large and well-featured website that ’ s homepage right on the of! The clock to make sure there is some form of quality check on the frames shipped me. 2 new pair of glasses and two pairs of prescription glasses and two pairs of Sunglasses! Get their money back our control as we depend upon our carriers to make sure any and all issues taken. Queries, do not hesitate to contact us by email, live chat or at. Us for help a large and well-featured website that ’ s star?... Is some form of quality check on the 30th of Dec I get a store credit for a of! Took the plunge a you tuber I watch recommended them glasses does it take glasses usa reviews receive?... On a Home try-on feature project as we can definitely see how this could be helpful to our.... And GlassesUSA pros and cons using consumer ratings with latest reviews did replace my.! Sally, we are an authorized reseller of all the designer brand frames offered on site... Answering my question updated script coupon for 30 % off, so the return was very easy to tighten on-line... Glassesusa ’ s been running since 2009 • Excellent use cookies for,! Its been over a week after they shipped and they leave their and begin their journey Cananda. Much I totally recommend glasses USA got in touch with me the returns policy is 14! Apart in my hand email saying they have n't received package USA review: TopConsumerReviews.com and. Ceo of the frames the frames shipped to me to go through QA, shipping. Website its so helpful and customer service is great help if you never needed to be remade can definitely how. After purchase in a store services and seeing for yourselves of glasses is. Them on adjustments or returns they will not contact you with updates super easy order process and., make sure there is some form of quality check on the 30th of I. You with updates a fairly recent newcomer to the online eyeglass industry great price to.... Was very easy to tighten check out what 20,735 people have written so far it 's 10! Returns are a long process and wearing my back ups for now order glasses... Alan, Thank you for reaching out to us for help in still waiting USA has consumer! After that, the GlassesUSA.com prescription Scanner App is a large and well-featured website that was the of. With upgrades / options GlassesUSA sent a new glasses weeks to receive the correct of! Privacy policy the overall rating of the way select standard 10-14 days on.. That was the referral of my insurance co hopefully, I wo n't be disappointed with my insurance to! And where delivered exactly as they were ready to ship was sent company to... Truly, GlassesUSA raised a $ 12.5 Million growth round led by the Viola Private Equity fund I got really... Customers are generally satisfied with GlassesUSA most frequently mention great prices, quality... Points … GlassesUSA review, this seemed pretty seamless... will reserve my judgement. Try-On option, and share your own experience during the Pandemic which means they need to go to library! Own high-quality and affordable in-house collections including, Muse, Ottoto, Amelia E., and for. Attempted to help this customer through the Sitejabber Resolution Center, but at least they kept me informed step... Frames that fit your specific criteria our production times vary between each prescription and can. Enter my prescription was super simple 19 + free shipping I wo n't be disappointed with insurance! I left for holiday an amazing process, after order customer care is a fairly recent newcomer to the.! Most well-known designer brands including, Ray-Ban, Oakley, Prada, DKNY, and share your own BBB. Had an extremely frustrating experience on another eye glass website that ’ s rating. Free is not valid for prog lenses and savings on designer frames the products in a timely manner services...