Billing process is straightforward in eZee FrontDesk, few clicks and an accurate tax invoice is generated with all the details of the guest, stay information, numbers of nights and other services rendered. All of the changes in rates can be tracked as the system logs stores all the changes ensuring that no staff is taking advantage of the system. Ezee @ GPH. Now you can secure the service from the system itself, the phone will be active only when the room is occupied by a guest and automatically bar the phone once guest checks out and you never have to worry about someone misusing the service. All of the charges in the system are accurately reflected in various reports, making it easier to track different charges and leaving no room for error. Such charges are usually tied directly to the room and upon check out, if the guest has used any of the services, the check point will remind you to clear those charges. The Revenue Report gives you a summary of the hotel's over all revenue. This not only keeps accurate track of all late check-outs but also gives you complete freedom on how you want to handle the guest checking out. Here, all you have to do is split the folio by group, one folio for the company for the stay and other folio will be billed to the guests. The property management system maintains a database of the guests which have been barred in the past by the hotel. Many times guests can request to transfer certain charges from one folio to another or even transfer the entire folio, and such requests are not uncommon. Self-check-in Kiosk can greatly reduce front desk traffic during peak hours and allow your guests to check-in faster and hassle free. Once the guest has checked out, the system will send an auto generated thank you email from the system with a feedback form which can be accessed by the guest from their PC, Tablet or Mobile. (800) 259-9195. In the hotel software not only you can bifurcate charges as per the guests’ request but also credit it to the company’s account in case of a corporate gathering at the hotel. With eZee Panorama, we got a fresh look of our website that exactly matches our brand. Over eZee is a very good system as it more than meets the expectations and requirements of hotels of any size. To make things more convenient, the zero balance check-out feature will not let the process be completed unless the payment is cleared. For example, you can set up two different rates, one when your hotel is at 60% occupancy and another rate for 80% occupancy. Frequently utilized by the hotel's management staff, Summary Interface gives you a complete snapshot of all the transactions conducted at your hotel in one PMS window more like a dashboard. This keeps all your accounts clear and makes it easy for your clients to clear payments. Booking a group of travelers is as easy as doing an individual booking in eZee FrontDesk. eZee BurrP! Manager will be able to create tasks according to room types and area. Designed and developed with latest technology meeting international hospitality standards. For example, a guest coming to your hotel does not have local currency and used a cab to reach your hotel. The group management feature makes it easy for you to create and manage groups. eZee is one of the rare IT companies in the industry who provides an entire set of hospitality solutions. Nothing impresses guests more than prompt confirmation of their requests, whether it is receiving email/SMS confirmation for their booking or receipts in their email after payment. eZee FrontDesk packed with powerful features, makes it easy for you to manage your daily operations while improving your overall guest services. To make things much easier, eZee FrontDesk can be integrated with any system and you can pre-set the setting in the system. You can define charges as per your room types and rate plan. With comprehensive list of functions which cover job profiles, employee records, shift management and much more. The channel manager add-on has a 2-way XML connection with more than 100 international and regional OTA’s. In addition, you can always modify the charge as per your hotel’s policy or even add the charge manually during check-in process. Ezee Frontdesk is a software solution designed for hotels, motels and hospitality management companies. eZee FrontDesk Hotel PMS & POS 7.0.215 229 MB A Hotel management software a.k.a - a software that streamlines the A-Z of Hotel operations. With eZee’s hotel software, you can easily configure various rate plans and meal plans that you offer. Price Demo 67 . These charges can be auto posted as per the configuration or even manually. The intuitive range of eZee's complete hospitality software solutions includes Hotel Management System, Cloud Property Management System, Restaurant POS Software, Channel Manager with GDS, Hotel Reservation System and many more. Running an efficient housekeeping team and running operations without hiccups is no easy task but eZee FrontDesk house keeping module does that effectively by displaying real time information. third party integrations to choose from. eZee FrontDesk Hotel Management Software - eZee FrontDesk is designed to accommodate the needs of various types of properties viz the hotels, motels, resorts, clubs, B & B's, small hotel franchisees, clubs, condo's, hostel and apartments. eZee Absolute is a cloud-based (online) hotel management software. eZee FrontDesk provides ample options when it comes to creating charges and charges related reports. This period can be set as per your discretion and can be modified at any given time by changing the dates, giving you complete control over the seasonal rates. Pragna Desai Manager at London Kings Hotel, UK It has the features that are most necessary for a booking engine. The booking process is as simple as it can get, the process flow has been designed keeping in mind the complexity of various booking types ensuring that you require minimum number of inputs. During high seasons, you want to reach the maximum occupancy and yield and for that you need to have the most appropriate rates structure. There are various scenarios in which the hotel staff has to use the cash from the cash drawer of your hotel. eZee Absolute is a cloud based SaaS enabled B2B Property Management application that enables small to mid-sized hotels and hotel groups to efficiently manage the sales and guest interaction processes. There is always room for improvement. It combines traditional property management systems (PMS)... eZee Reservation is an Online Booking Engine which integrates seamlessly with the property website, enabling clients to book reservations, packages, and offers directly from the website. Now you can generate card key from the system directly for the guests, the property management system will specifically check for the check-in date to check-out date matching with the room allocated. Once that is done, the tasks can be assigned to the team individually by a simple drag and drop user interface and even allow to add special comments if any. - Restaurant Point-of-sale Software. eZee iFeedback supports custom hotel or restaurant app, it can be integrated with the application allowsing customers to directly give feedback from their mobile phones. Sometimes the focus of operations is kept on the more complex processes or functionality which can lead to an oversight on basic and fundamental operation such as check-in. Poor maintenance can lead to unhappy guests. In a rare scenario where a booking requires the hotel for a change in the hotel’s reservation policy, this feature will allow you to customize the booking and release the reservation for other guests without blocking your inventory. eZee FrontDesk has ready integration with more than 300 third party hardware and software providers in the industry from all over the world. Maintain complete employee records, add and edit working hours, wages and much more. The critical functions take cares of financial record of employees' salaries, wages, bonuses, net pay, and deductions. Additionally, eZee FrontDesk also allows the user to collect electronic signatures of the guest, to streamline the registration process making it quick and efficient. Given the diverse set of clients and operation type, you will require folio options which can help you differentiate between the various charges for the guests and solid record keeping. It is equally important for hotel to properly manage individual channel and communicate with them on regular basis. Very feature rich and easy to use. © 2021 eZee Hotel Solution. You can store all the standard contact information of your guests as well as custom information as per the requirements. He requests front desk to provide cash to pay the driver, the reception staff can create a voucher for the cash given to the guest and charge to the guest’s folio. During the duration of the stay, guest can use many of the extra services like laundry, room service, minibar, housekeeping service, restaurant and more. For example, a guest has agreed to pay % of amount for a booking and the guest fails to meet the commitment. The room charge is instantly posted as soon as the booking is created in the system. You can enable your guests to make payments by Cash, Credit Card, Internet banking and even credit the amount to their account for future settlement. Every guest or group which visits your hotel is different and so are the needs or the preference they may have. As there can be multiple reasons for a check-out, you can select the appropriate option as per your discretion or hotel policy, keeping things fair and your guests happy. For example, waiving taxes for senior citizens can be done with a single click. Travel Agent Profile in eZee FrontDesk lets you store and access all the key information and point of contact, this lets you and your team work closely with the OTA partner. With profound experience in travel technology, eZee has mastered the craft of efficient and scalable tech solutions. We have it for all types - small, mid-size, large, and hotel chains! eZee FrontDesk lets you pre-configure settings in which the bookings are automatically updated in the system and the revised inventory is updated across the board. 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