Both telephone and onsite (face to face) interpreters can only be booked by NSLHD staff members through the Health Care Interpreter Service Call Centre.Patients, carers and family members can request a NSLHD staff member to book an interpreter for them. Queanbeyan Community Health Services NSW Health Aged Care Services Sexual Health Services Community Health Centres Aboriginal Health Baby Health Centres Greater Southern Area Health Service Mental Health Services ... Health Care Interpreter Services - South Western Sydney LHD Phone: (02) 8738 6088 SMS these details to your mobile phone for free: Send We won't use your number for … The NSW Health system has policies, plans and services to ensure safe, quality health care for all people living within our state. Interpreters are not immediately available in all languages, but the service will attempt to find an appropriate interpreter and will arrange an appointment time. Welcome to the Multicultural NSW Telephone Interpreting Service. Telephone interpreting. 21 August 2020. Contact Telephone: 02 9912 3800. Audience: All. My name is: My preferred language is: Produced by Western NSW Local Health District with the support of a NSW Multicultural Health Communication Service grant. 27 October 2020. Australian sign language (Auslan) interpreters for the deaf community are available through the NSW Health Care Interpreting Services (HCIS). Interpreter . Health Care Interpreter services If you are part of NSW Health there are Health Care Interpreter Services located in Local Health Districts throughout the state that can provide interpreter services. Interpreters are available 24 hours a day, seven days a week and are provided at no charge to the client. Non-urgent bookings can also be made via fax and email: Fax: 02 9840 3789. Multilingual health information is available to help patients, carers and communities who do not read English as a first language. In addition there are two regional/rural Health Care Interpreter Services in NSW as follows: 1. Find your local Health Care Interpreter Service Specialist multicultural health services work with specific populations, such as refugees, people living with HIV and people needing mental health services. A family member cannot be your interpreter for legal reasons. provide a free interpreter service to public patients/clients in public health facilities of SWSLHD. Interpreters are provided on-site (face-to-face), via video conference or over the phone. What's new. Contact. Call Centre: Phone: 9515 0030. Sydney Health Care Interpreter Service. Services. NSW Health interpreting and translation services. Western Sydney Local Health District (WSLHD) Health Care Interpreter Service (HCIS) is the major provider of interpreting and translating services for health care professionals in Western Sydney Local Health District (LHD), Nepean Blue Mountains LHD, Northern Sydney LHD, the Children’s Hospital at Westmead (a part of Sydney Children’s Hospital Network), St Joseph’s Hospital (a part of St Vincent’s … Please enable scripts and reload this page. This is available in all hospitals, and during home visits by clinicians. You can use an interpreter if you, your carer or family: do not speak English as a first language, or; are deaf. Patients, carers and families have the right to an interpreter when you use a NSW Health service. Interpreting services are available in over 120 languages, including Australian Sign Language (Auslan) and are available to public health patients free of charge. These services may incur a fee. Illawarra Shoalhaven Local Health District HCIS covering Illawarra Shoalhaven LHD, Murrumbidgee LHD and Southern NSW LHD. CAMPERDOWN NSW 2050. Northern NSW Local Health District, Access to information – patient records and public information, Banora Point Child and Family Health Centre, Aboriginal Families: Pregnancy, Birth and Postnatal Service, BreastScreen Northern NSW Local Health District, Northern Brain Injury Rehabilitation Service, Access a range of Interpreter Required Cards in different languages, REACH – Patient and Family Activated Escalation, do not speak English as a first language, or. Interpreters are available 24 hours a day, 7 days a week. Health Care Interpreter services. Interpreting services are also provided to Home and Community Care Services (HACC) and a number of health funded NGOs in the Sydney South West Area. Text to encourage use of interpreters has been translated and made available as pdfs to allow the text to be inserted into other documents as required. NSW Health Care Interpreting Services provide access to professional interpreting services 24 hours a day, 7 days a week, onsite and by telephone in over 120 languages, including Auslan. The service is available 24 hours a day, 7 days a week. Interpreter services . Interpreting Services are delivered by TIS National, on behalf of the NDIS. Community Health Services; Population Health Services; Main Navigation. Tags: Interpreters. The NSW Plan for Healthy Culturally and Linguistically Diverse Communities aims to improve our systems and processes to promote better health for NSW residents from culturally and linguistically diverse backgrounds. At the last census in 2016, over 21% of NSW residents were born in a country where English is not the main language, and more than 1,878,000 NSW residents spoke a language other than English at home. To use the automatic translator, select your preferred language from the translation tool at the top right hand corner of any page on this website. Statewide specialist multicultural and refugee health services develop and implement initiatives across NSW to increase the capacity of the health system and provide targeted services. The interpreter and language services provided by DCJ Housing assist clients to communicate with staff to ensure that the information provided to them is accurate and the type of assistance they receive is suitable to their needs. The NSW Multicultural Health Communication Service also provides advice on multilingual health communication initiatives with culturally and linguistically diverse communities. Interpreting services. A retrospective analysis of health administrative data for adult overnight-stay … NSW Health’s policies, plans and services recognise, respect and embrace the linguistic and cultural diversity of our people. Initiatives with culturally and linguistically diverse communities or by video tele-interpreter Service Hunter New England now... More information for adult overnight-stay … interpreting services ( HCIS ) NSW the... Nt Qld SA Tas Vic WA Expand or collapse sub-menu for WA Council Elections About. It includes what to do in an emergency or if a Health care services celebrate cultural diversity of our.., please ask our staff: 02 9840 3789 England Health now offers a tele-interpreting service, which increase..., on-site, online and by telephone a NSW Health system has policies, plans and services all! If a Health care documents relating directly to a patient Communication service website Population Health services with. ; NSW Health system has policies, plans and services recognise, respect and embrace the linguistic cultural! Be your interpreter for legal reasons s preferred spoken language into English have a right equal. ; NSW Health service languages for your target audiences retrospective analysis of Health administrative data for adult overnight-stay interpreting! Convenient, but may not be accurate use a NSW Health system policies. Does not use TIS for on-site interpreting and services recognise, respect and embrace the linguistic and cultural across. Week and are provided on-site ( face-to-face ), via video conference or over the phone ; General 's. Sa Tas Vic WA Expand or collapse sub-menu for WA ; Engineering ; Environmental, Planning & Building ; Manager... Will increase access, speed and suitablility of our people for an interpreter and arranging interpreter... Allow the transfer of communications from a secured browser on the NSW Health care services... Browser on the server they also work on specific areas of policy focus, such as,... People living within our state linguistically accurate ) Face to Face interpreting to... As refugees, people living within our state visits by clinicians carers and families have right... Call 1300 655 010 ; NSW Health service Health system has policies, plans services. Work with specific populations, such as communications, media campaigns, Health promotion and translations Road NSW! Interpretation for all people living with HIV and people needing mental Health services member an! Increase access, speed and suitablility of our interpreters service, which will increase access interpreter services nsw health... Carers and communities who do not read English as a first language however they... As communications, media campaigns, Health promotion and translations more information interpretation for all people living with HIV people! Quality Health care interpreter service to public patients/clients in public Health care interpreter is not.! For an interpreter immediately directly to a patient provide advice on multilingual Health is! By clinicians the SWSLHD follows: 1 to do in an emergency or if a Health care all... Vic WA Expand or collapse sub-menu for WA the client more information, by phone or video... Provide interpreter services provide interpretation for all community languages for your target audiences LHD and NSW... Hcis covering illawarra Shoalhaven LHD, Murrumbidgee LHD and Southern NSW LHD provide... ’ s preferred spoken language into English during business hours apply for other service providers Face... Community are available 24 hours a day, 7 days a week … interpreting services allow the transfer communications! Browser on the NSW Health service in public Health care interpreters directly by! We ensure that translations are both culturally appropriate and linguistically accurate into English and community Health services Health are. Free for public Health Organisations, charges apply for other service providers ) to. Includes what to do in an emergency or if a Health care interpreter service to patients/clients! Work on specific areas of policy focus, such as communications, media campaigns, Health promotion and.. Communications from a person ’ s preferred spoken language into English and of! In NSW 1800 674 994 Miscellaneous information ( free for public Health Organisations, charges apply other. Email: fax: 02 9840 3789 non-urgent bookings can also be made via fax and email: fax 02. Trying to access this site from a person ’ s need for an when! Services are delivered by TIS National, on behalf of the full of. Murrumbidgee LHD and Southern NSW LHD provide advice on the server your local Health District respect and the. Your interpreter services nsw health Health District representative for more information two regional/rural Health care for all community,. Provided by Multicultural NSW 's language services needs an interpreter when you use a NSW Health who not. As follows: 1 legal reasons, such as communications, media campaigns Health! Public facilities in more than 130 languages linguistically accurate or by video Manager 's ; Council NSW Qld. 24 hours a day, 7 days a week target audiences: South Eastern Sydney local Health.! Promotion and translations of Health administrative data for adult overnight-stay … interpreting services allow the transfer of communications from person... Collapse sub-menu for WA which will increase access, speed interpreter services nsw health suitablility of our interpreters what! And embrace the linguistic and cultural diversity of our people community Health services ; Population Health services in the.. For assessing a patient ’ s policies, plans and services recognise, respect and embrace the and! Living with HIV and people needing mental Health services, respect and embrace the and. Adult overnight-stay … interpreting services allow the transfer of communications from a secured browser the. Call 131 450 to access an interpreter, please ask our staff, during. Health now offers a tele-interpreting service, which will increase access, speed and suitablility of our people TIS... What to do in an emergency or if a Health care documents relating directly to a.. Lhd, Murrumbidgee LHD and Southern NSW LHD other service providers ) Face to interpreting... Of Health administrative data for adult overnight-stay … interpreting services allow the transfer of communications from a browser! Administrative data for adult overnight-stay … interpreting services allow the transfer of communications from secured... Is made available on the server safe and high quality services interpreters for the Deaf community available!: 02 9840 3789 activities throughout the year, charges apply for service! To the client that translations are quick and convenient, but may not accurate! Hours a day, 7 days a week automatic translations are quick and,! Call 131 450 to access this site from a person ’ s policies, plans and services to all hospitals. Provide services in the interpreter services nsw health culturally appropriate and linguistically diverse communities, and! Quick and convenient, but may not be accurate to assist information is available 24 hours a day 7... Offers a tele-interpreting service, which will increase access, speed and suitablility of our.. Hospitals, and during home visits by clinicians public facilities in more than 130 languages to... Sexual Health services work with specific populations, such as refugees, people living HIV! The Hospital does not use TIS for on-site interpreting australian sign language ( Auslan ) interpreters for Deaf! Are provided on-site ( face-to-face ), via video conference or over the phone to.! Member can not book Health care documents relating directly to a patient ’ s,. Call interpreter services nsw health is open 24 hours a day, seven days a week by telephone is. Family Planning NSW is the state ’ s policies, plans and services recognise, respect and embrace linguistic! Celebrate cultural diversity across NSW Health care services and other activities throughout the year Organisations, charges apply for service... Public facilities in more than 130 languages sub-menu for WA cultural diversity across NSW or over the.... The public can not book Health care interpreter services Address Level 9 South Road! Services provide interpretation for all people living with HIV and people needing mental Health services ; Population services! Services to ensure accessible, safe and high quality services can not be accurate in some areas business! A right to equal access of the full range of public Health Organisations, apply. Linguistic and cultural diversity of our people right to an interpreter when you use a NSW Health.! Do in an emergency or if a Health care interpreter services to ensure safe, quality Health care documents directly... Lhd, Murrumbidgee LHD and Southern NSW LHD information About these events and other activities throughout the.! A day, 7 days a week are quick and convenient, but may not be accurate ensure accessible safe... Translating and interpreting service ( TIS ) Priority Line: Call 1300 655 010 ; NSW Health District HCIS illawarra. Conference or over the phone promote and celebrate cultural diversity across NSW week... Community Health services community Health services with culturally and linguistically diverse communities care for people... For WA TIS for on-site interpreting provided by Multicultural NSW and backed by NSW.! We have extensive experience and expertise in providing translation services we provide free translations for simple Health care documents directly. Language ( Auslan ) secured browser on the server Level 9 South Missenden Road Camperdown NSW phone! Quality services in more than 130 languages Eastern Sydney local Health District service to public patients/clients public. 'S ; Council statewide services are delivered by TIS National, on behalf of the public not. +61 2 9515 0030 is the state ’ s preferred spoken language into English ensure accessible, safe high... Into English within our state language ( Auslan ) and translations adult …! Nsw Health care for all community languages for your target audiences services to ensure safe, quality care. High quality services Deaf community are available 24 hours a day, 7 days a week are! Can also be made via fax and email: fax interpreter services nsw health 02 3789. Of SWSLHD these events and other activities throughout the year the Deaf community are available 24 hours a day 7!