If the customer service rep is unable to remedy the situation (by exchanging the mattress for a different Tempur-Pedic mattress, or by suggesting that you purchase a mattress topper), you’ll be asked to pay the return shipping costs, and movers will pick up the mattress. Really painful when you wake up - DO NOT BUY! It made my back worse. Speaking about “cooling” mattresses in general, Roy Raymann, PhD—who has published scientific papers on sleep temperature and is currently vice president of sleep science at SleepScore, our sleep-tracker pick—explains that eventually the heat transfer will reach capacity and the mattress will feel warm again. Shopping for mattresses can be a nightmare, and searching specifically for an innerspring model is its own special hell. Compare. Do we recommend it? We group-tested the Tempur-Adapt Medium Hybrid on two occasions in 2019, and we recommend the Medium Hybrid over the all-foam version because it is easier to shift positions on it due to the springiness of the hybrid’s coils. I am so glad we chose it. Slumber Search is supported by readers. I would always recommend buying direct from Tempur so you get your 100 night guarantee, they regularly come on offer with 20% off, plus you can purchase in conjunction with TopCashback giving you another 8.4% cashback. This suggests that the cover’s cooling technology may not work for everyone, and we don’t suggest upgrading to the ProAdapt simply because you want a cooler bed. It is difficult to be objective about the pain I'm in, and now we are faced with the decision to either persevere with it and risk injuring ourselves and not getting a good night's sleep or wave good bye to £1689. 5 October 2020 24 September 2020 by Anthony Maxwell. We got the cloud elite version. My previous budget range mattess was fantastically comfortable compared to the Tempur and it only cost a couple hundred quid instead of £1,500!!! Very glad we made the selection. Tempur foam matresses are the most comfortable ever! (Most online foam mattresses use 3-pound-per-cubic-foot memory foam.) But at first glance, we’re not convinced that the Breeze lines are worth the extra cost ($500 to $800 more than the non-Breeze equivalents). Excellent mattress, very comfortable with the added bonus of a removable cover which is washable. Do we recommend it? We haven’t yet slept on or group-tested the Tempur- LuxeAdapt, which aims to be an upgrade to the ProAdapt by offering denser foam and even more memory-foam contouring (along with a heftier price tag). One night this week at 2am I sent an email to the company I bought it from telling them I was in tears writing this email and at the end of my tether - no sleep - cant concentrate at work - in life - my health affected like never before and I was now on my sofa - please help and arrange to take this back. We also purchased the Tempur mattress protector. Furthermore, my spine every morning needs to be clicked back into place as a result of a terrible night sleep. tempur uk again disagree so basically if you pay full price over the odds from tempur uk your covered but if you find a cheaper price your not you have to wait for another to be sourced also I’ve been offered a change in mattress range but it has to be a luxe model ie countour cloud hybrid as later I found out there have been other hybrid returns due to faults I am now currently waiting for a Mattress to be sourced but as I’m still waiting for a headboard I paid for at the same time as the mattress over 1year ago and haven’t received I won’t be holding my breath Can’t give ZERO stars but I can warn people as tempur uk don't allow honest reviews on there site !!!! We had an 11 year old Tempur-pedic Grande mattress we needed to replace. Both give sleepers an assertive, body-conforming hug, which people either love or hate. Tempur-Pedic launched its first bed-in-a-box, the Tempur-Cloud, in 2019 in Seattle, and it has been gradually expanding to additional cities. Do you have a TEMPUR-Pedic Essential Soft mattress? How it feels: The ProAdapt is even more hyper-body-conforming than the Tempur-Adapt, with a very pronounced memory-foam sink. You can feel the quality in the Tempur straight away, there is no contest! The Prima, Supreme, Elite, and Supreme Breeze models all have 6-layers and differ in thickness and firmness levels. It sits very proud on my somewhat high bed, as it's around 20cm high! Tempur-Pedic has three of its mattresses on our Best of 2020 list, with the Tempur-Adapt and Tempur-ProAdapt tied at No. Worst matress, bought the matress from a store in swindon, was fine for the first few months and then it sinks an dips in all the wrong plans, its ment to be supportive but i wake up stiff both myself and my wife are now suffering with back problems due to the matress, massively dissapointed as there not cheap !! We spent a long time deciding to buy a new mattress, researching different types and brands. The mattress is terrible it caused shoulder pain right across top of my back, my hip was digging into the mattress. Unfortunately, this is not what we expected and I regret investing a lot of money in a Tempur product. TEMPUR-Pedic’s Flex collection prioritizes pressure relief and responsiveness. Bought our bed around six years ago, it became unsupportive about two years ago and I have spent the last couple of years battling. This isn’t a scientific sample by any means, and the feedback varied. In business since 1992, Tempur-Pedic was one of the first mattress brands to popularize the use of memory foam as a bedding layer material. Right shoulder up and left shoulder down. This is an excellent mattress which lives up to all the hype around Tempur products. A good night sleep all round. Was warned it may make you hot. Some people find that memory-foam mattresses trap heat during sleep, but neither I nor my husband, who tends to sleep hotter than I do, experienced any temperature issues. Bought a middle priced sprung mattress with gel and base from Dreams but was hard and uncomfortable so returned under their guarantee. 22/11/18 update Thank you for your response I ordered the Tempur Sensations 21cm mattress on 6/6/15 from Thomas Hearn, Kenilworth. The memory foam dips so much that I have to climb out f the dip to move in bed at all. But fortunately we know now that our plan to equip our little hotel with Tempur mattresses could still get cancelled at the right time. Poor slow service as by them to send photo then they don’t reply. Who it’s for: Both the all-foam Tempur-Adapt Medium and the foam-on-coil Medium Hybrid are suitable for back- and stomach-sleepers, as well as for side-sleepers who like a firmer mattress. The pocket springs enable a faster response than memory foam and greater lasting support. It has not. At first I was shocked at the price but even a decent pocket sprung isn't that different, some cost more. Leesa offers four mattresses: the high-end, foam-on-coil Leesa Legend; the Leesa Hybrid; the all-foam Leesa; and the new Leesa Studio. I was excited to treat myself to a Tempur Cloud Luxe mattress and base - along with 2 pillows and the mattress protector - which those 3 items alone cost me another £280.....so a total spend of almost £3000....its been a horrible experience and being returned. The Tempur-LuxeAdapt has a support layer made of “Tempur-APR+” foam, which is supposed to be an upgrade over the APR foam layer in the ProAdapt, but I couldn’t feel any difference. Tempur-Pedic Cloud Mattress Review. So what’s the company 10 year worranty!? We purchased a Tempur Cloud Elite Memory Foam Mattress in October and, after 3 months, it is still uncomfortable. I travel a lot and sleep in many beds and I sleep brilliantly while away but th edgiest night I’m home I wake 3 or 4 times every night and ache terribly. This site's sole purpose is to make the decision making process faster and more efficient. If you prefer to sleep on your back, you’ll probably want a medium-firm mattress to align your spine and keep your shoulders, hips, and lower back comfortable. Neither feel particularly extreme. But our first impression (based on analyzing owner reviews, interviewing retailers, and trying out the mattress in a furniture store) is that if you crave a mattress that brings body-conforming foam to a new level by assiduously hugging every contour of your body, if you appreciate a removable, machine-washable cover, and if you don’t mind paying a premium, the Tempur-ProAdapt may be right for you. And instead of a “cool-to-the-touch” cover, there’s one that’s simply described as “moisture-wicking.” Given that 10 inches is standard for mattresses, we don’t think the decrease in thickness would make the mattresses necessarily feel cheaper. The TEMPUR-ProAdapt is a high-quality all-foam bed that’s available in your choice of soft, medium, and firm versions. I would thoroughly recommend this Tempur mattress. After a year I’m way and back from the doctor for unexplainable chronic shoulder pain! The Cloud, priced at $1,999 for a queen, is the only mattress that arrives in a bag and offers just medium firmness. Took ages to get a response and I had to chase several times. Medium Firmness Level; 1.5. We'll go through each mattress line and discuss what's inside and what customers are saying.Here is what's inside their new Tempur® Hybrid Mattress Range: The Tempur® Hybrid Mattress Range features three mattress options -- the Hybrid Supreme, Hybrid Elite, and Hybrid Luxe. We are not doctors -- if you have a medical condition, please consult your doctor.The makers of Slumber Search also make affiliate commissions from some of these manufacturers to keep the site running. Keep away from Tempur. It now offers no support, very deep and uneven and now totally lacks the support it once offered when lying close to the edge. It is much softer and is definitely worth the money. For my wife this is disastrous! Most sleepers imagine contouring and moulding memory foam that makes it hard to move and traps heat. Tempur Mattress Review: PROS; 1.1. All mattresses come with removable and washable coversfor easy cleaning. The primary difference between these is the thickness of the pocketed, cold drawn steel Precision™ micro coils and their 'Dynamic Support' foam. Please please please do not trust this to last. Tempur Mattress Review & Guide Tempur boasts its start with NASA in the 1970s providing cushion and support for astronauts. A £2000 mattress has finally got the better of me. Soft mattresses will do best for smaller sleepers as those that are larger will sink further leading to discomfort. However, as I am getting a new mattress, the proofs in the pudding. Even compared to other memory foam models, Tempur-Pedic mattresses produce a fair amount of initial off-gassing odor and some owners report bothersome long-term smells. What a waste of time that was. Same experience as a lot of people below - after 9-12months the mattress started to dip and soften far too much. If like me you want a soft comfortable bed and think you can find an alternative memory foam, don't bother, you won't find one! Finally, we think it would have been nice to have an option between the Medium and Medium Hybrid options and the Firm, given that the Firm feels extra-firm (or, as one review described it, “hard”). This is the second Tempur mattress I have purchased and been delighted with both. The TEMPUR-Pedic Essential Soft mattress model is recommended by 100% of owners on GoodBed (based on 1 rating). Saatva offers innerspring, memory-foam, hybrid, latex, adjustable air, and children’s mattresses. The all-foam model has memory foam comfort and transitional layers, followed by a support core of convoluted high-density polyfoam. My Tempur mattress has been hard and uncomfortable from the very start. do not spend £1700 on tempur. They have offered to inspect the mattress for which I would have to pay £75 which I feel would be like throwing (a great deal of) good money after bad to be told what I already know - the mattress is too hard. See how it all works here. But our preliminary answer is no. Benson bed gave me a number that never works... don’t know what to do anymore and I’ve just spent £125 this week for a mattress topper from dunelmill and slept far better!!! The Medium felt medium-soft to us. We’ve researched and tested dozens of mattresses, in a range of prices, to help you find your best night’s sleep. It is the advanced, redesigned foam that allows maximum airflow, breathability, and the all-night cooling effect. Worst days work he ever did buying into this mattress. As you can see from the above, Tempur's mattresses have both firm, plush, and medium-firm mattress options. Only four out of the 13 reviews specifically mentioned cooling as a plus about the mattress, which isn’t too far off from the number of reviews that complained the Breeze bed was too hot. Customer service non existent. I can generally sleep for around 4 hours and wake up with a sore shoulder on the side that I’m sleeping on before the getting broken sleep for the remainder of the night. As with the Tempur-LuxeAdapt, there are far fewer reviews for the Breeze mattresses than for the cheaper lines. Terrible, terrible mistake. § Consumer Reviews and Testimonials. Last Tempur gave 17 years service so hope this one does the same. Having had a Tempur mattress for 15 years and loved it, I was excited to buy a new one when the old one finally gave way. but Tempur doesn't care if the mattress is not fit for purpose anymore because of the poor quality. I have suffered for long enough without questioning the most obvious reason.....the mattress. Softened a little after 2 weeks but still way too hard. The entry-level Tempur-Adapt line (part of the three-line “Adapt” collection) features two options: the all-foam Medium and the foam-on-coil Medium Hybrid. Here is what's inside their softer all-foam Tempur® Cloud Mattress Range: The Tempur® Cloud Range has three mattresses (with different thickness): The Cloud Supreme, Elite, and Luxe. With Tempur, sleeping is much more comfortable and restful ... Tempur Cloud Luxe - DO NOT BUY THIS MATTRESS! Worse. They agreed it had dipped and said never buy a memory foam mattress as this is what they all do after 12 months. I personally could not recommend these mattresses. Tempur’s return process is less convenient than that of most online mattress brands. The queen version of the ProAdapt costs $800 more than the Adapt queen, but it brings with it three firmness levels, plus the hybrid; the Adapt comes in only two options—Medium and Medium Hybrid. The ProBreeze promises to keep you feeling “up to 3 degrees cooler all night long,” and the LuxeBreeze, “up to 8 degrees all night long.” Whether the mattresses deliver remains to be seen; we’ll report back after we’ve sleep-tested them. So we can only warn to buy this mattresses which feel good if one tries out for a short time but it is over priced anyway, extremely disappointing in sleep comfort and finally a health hazards and as soon as it is paid nobody cares to admit the serious faulty design. The original producer of memory foam mattresses, Tempur now produces both fully foam and hybrid coil mattresses. They each include the SmartClimate ® treatment in the top two layers. Never in my whole life have I been so uncomfortable!, I cannot move acrossed it without help at the side it does not give with my body vpcontours I slide down bed and cannot get up it over heats my body and I paid an enormous price for it and cannot afford another mattress of any kind, do not ever buy a tempur be warned. Heavy to move around, so handles on sides would help! (Be aware that if you purchase a Tempur-Pedic mattress at a third-party retailer, you’ll be subject to the retailer’s return policy, rather than Tempur-Pedic’s.). Terrible. Although they sell CoolTouch™ technology, it is only available in one retailer for an added price. Due to the heat of the mattress at night, if you are a back sleeper, the mass of your back will sink it to the mattress much more so whilst your head and shoulders do not, thus leaving them in a horrible position through the night. Very comfortable - though it does take a bit of getting used to as when you move into a new position, it's a bit of a struggle to move! The mattresses have generous layers of extra soft Tempur® material, a transitional layer of Tempur® support material, followed by Durabase™ foam. A Tempur-Pedic mattress is built to last. We are absolutely delighted with it and getting a very good nights sleep! Shoppers on a budget. We take a real-world look at the advantages and disadvantages of owning a Sleep Number adjustable mattress, plus note our own experience sleeping on one. The reviews here are aggregated from other sources across the Internet and although we have tried only to find trustworthy reviews, the content and scores here may be subject to manipulation by agents acting on behalf of manufacturers and marketers. For the first month I aired it as it gave off a gassing smell. My skinny frame felt like it was lying on a plank, even got sore heels as legs and feet didn't sink in at all. Then they told me it had been returned, then after 3 calls I received attitude from a member of staff. But the Firm feels almost stiff, with a less-huggy memory-foam sink, so it would work best for stomach- or back-sleepers (though even these sleepers might find it too hard). I really liked it when we tested it in the shop, but it took a few weeks to get used to it at home. Who it’s for: The Tempur-ProAdapt—with three firmness levels in all-foam (Soft, Medium, and Firm) and a Medium Hybrid version—has an option for all types of sleep positions. What we don’t like: We haven’t slept on these mattresses yet and so can’t even attempt to assess how well the cooling technology works. The Soft, Medium, and Medium Hybrid options would be suitable for side-sleepers. Tempur-Pedic also offers “cooling” mattresses, but they don’t seem to be a sure thing (see the Tempur-Breeze, below). after already being a tempur customer owning a combi hd for nearly 10 years decided to upgrade after seeing the hybrid luxe super king on special offer i was told even tho it was from the outlet it would carry the same guarantee as if you had bought a new one direct from tempur which is 10ys not thinking I would need it after owning one with no problems I decided to go ahead all good so far 1 year on and I noticed a large split about 1” from the side on top and about 30” in length I contacted the outlet who asked for photos which I supplied then I was told to phone tempur uk direct as this was a fault so i did and again was asked for photos I supplied and again they agreed it was a fault now this is were it gets interesting because I bought it from a outlet I have to get it from the outlet as I got it cheap I told them I was told it was the same warranty as if I had bought direct from them but they disagree and won’t honour the warranty now saying as the mattress was discounted I wasn’t allowed a new one even tho it has developed a fault I argued the case that every body who sell tempur mattresses are cheaper than tempur direct by over £1k so they wouldn’t be allowed a replacement if they developed a fault no reply i also made a comparison that if you bought a car less than 1 year old from for example motor point (or a garage like these) you still have the remainder of the cars warranty if it develops a fault and you take it to the main dealer (ie audi mercedes etc) they don't say because you saved £10k on the original price you must take it back to the garage you bought it from and wait for them to source another car to get the part from to fix it no they fix it with a new part ! Tempur customer services don't address the issues, just state, over and over, that they cannot guarantee their mattresses' hardness or softness. This mattress has caused me so much pain I've had to have cortisone injections for the inflammation caused in the upper leg. (For example, roughly equal numbers of reviewers said the Tempur-Adapt Medium Hybrid was “too firm” and “too soft.”) But the reviews do suggest that heat retention may be a common problem with the mattress. You sink into it then it turns into a wooden board. I have 2 discs missing at the bottom of my spine so back pain is awful when the bed is not right.It has now become too soft for me so I am about to buy a new tempur and hope and pray that it gives me the same good nights sleep. Well worth the money. It has not. But it also costs two to four times as much as many foam mattresses that come in a box. useless - an expensive waste of money and a great disappointment, We got the cloud version and I give it 5*, I’ve purchased a tempur sensation… waste of money and lack of customer care. In both tests, the Tempur-Adapt Medium Hybrid came out on top, alongside the Leesa Hybrid. Reviews Essential Soft. In our past two group tests, the entry-level hybrid Tempur-Adapt (which also comes in an all-foam version) has emerged at or near the top of the heap. The only thing that would make a considerable difference, he says, is if the heat were actively removed. But no! Queen-size mattresses range from $3,999 to $4,699, placing these mattresses in the luxury mattress … These mattresses are the firmest made by Tempur -- ideal for larger body sizes and stomach sleepers. I contacted customer services at dreams on 4 October,they said I had to wait 30 days to give the mattress time to settle. This is the first time I've slept on a foam mattress. Found a Tempur outlet store and got the luxe much cheaper with all the trimmings, pillows sheets etc. The LuxeBreeze Soft feels medium-soft, and the LuxeBreeze Firm feels firm, though slightly less so than the ProLuxe Firm, in our opinion. Also, with the Soft and Medium versions, you may sink so deeply into the encapsulating foam that it becomes difficult, for example, to sit up in bed and work with a laptop at a comfortable level on your lap. Needless to say he continues to moan daily about back problems so the mattess hasnt worked at all for him and now due to this mattress I am now in pain every morning. I am a fairly light-weight side-sleeper (10.5 stone) and my wife is a fairly light-weight back-sleeper (9.5 stone). 2k tempur mattress and it’s rubbish 2k tempur mattress and it’s rubbish If you lay close to the edge nightly, the mattress weakens that side and do not recover… in effect it’s like it’s damaged, I’ve turned the mattress around to sleep on the opposite side and end, I … I bought a Tempur Original Luxe King Size Mattress.£2000+. Tempur-Pedic Mattress Topper Reviews. We thought to really have bought a product that would support someone with long term illness, but it has made everything worse. Give sleepers an assertive, body-conforming hug, which people either love or hate out in they! And neuropathy am age 83 made an expensive mistake n't found what they are n't cheap, but moulds... › mattress reviews of my other concerns find one that ’ s get to. Comes at a not-so-entry-level price of $ 2,200 ( unless there ’ s an advantage shared all. 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