The cruise was disappointing .The ship was very small. Then, the coronavirus caused a world-wide panic and, We had a great cruise for two weeks in the Caribbean visiting nine beautiful islands. We especially appreciated the Internet services - always available and reliable. We were sailing to Pisco, Peru on day 18 of our planned 20 day cruise when the captain, Our cruise was wonderful and though the ship had challenges out of their control (previous cruise had GI case and then, on board more GI cases) which necessitated a deep clean before embarking which delayed everyone, The biggest take-away from this cruise is to say that if you do take medications, take an extra seven days worth with you. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. 4 Inter­views. Oceania Cruises has 13 restaurants across 5 ships. Sign up to receive our free weekly newsletter. We have booked 4 cruises with them. But by the 31st March they had actually cancelled the two cruises. 11 Benefits. The cruise itself was scheduled to depart Rome on 9 May 2020 with multiple stops in Italy ending in Athens Greece. The itinerary as of now is not allowed and unkown to the passengers. Dining is a highlight of any voyage on Nautica. We have received no written voucher or terms. If applicable, our Live Voyage Reports offer a day-by-day overview of an actual cruise onboard. Copyright © 2020 Consumers Unified LLC. There was not much to do. Why cause bad PR and turn people against your line when a consistent reimbursement is all we want? Oceania Insignia (6) Oceania Marina (1) Oceania Nautica (4) Oceania Regatta (3) Oceania Riviera (4) Your Account Home Search Specials Cruises Shore Excursions Group Cruises About FAQ. I organized my ‘bucket list’ cruise; 3 weeks on the Marina departing 3/15-4/4/20 to Buenos Aires for family. Aco2030 wrote a review Feb 2020. We couldn't wait to get off. When I rebooked the March Cruise, Oceania put my money into a FCC (Future Cruise Credit) for the October cruise. They are still a good cruise line. The overall rating of the company is 3.1 and consumers are mostly neutral.. But they refuse to refund the money and only still give a FCC which has limitations, plus there is no cruise advertised with the same itinerary as we had chosen and let's face it - we are now asking ourselves will they still be in business by 2022?? Unsubscribe easily. Oceania is the worlds largest upmarket cruise line. Find details and photos of Oceania Marina cruise ship on Tripadvisor. We could control the temperature on our, Prior to boarding the Marina for our January jaunt up the western coast of South America and through the Panama Canal, I read many reviews here that had me slightly concerned. So they cancelled the cruise and made arrangements to fly out of Lima on March 15th - Sunday night, around 11pm. We had never been on a “luxury” cruise line and wanted to compare it to Celebrity Cruise Lines. There is simply no better way to cruise than aboard the intimate, elegant ships of Oceania Cruises. Oceania has not responded to several of my emails and is not cancelling the cruise. Lobster, crab claw, different kind of steak, For example, one cruise may leave from Miami to do the Caribbean but then it will do a crossing over to Europe to sail from Southampton, Lisbon, Rome etc. The whole cruise was a little "off". Thank goodness they got out. By: Mitchell, Whitley bay on 16th Aug 2018. Sail away in your luxurious suite or stateroom and home away from home. Mature Luxury and Foodie Cruise First time cruising with Oceania on Riviera. https://travel.usnews.com/cruises/best-cruise-ships/oceania-cruises-297 It is nice the water and specialty coffees are included. A blogger already on ship due to arrive posted they were told LIma denied entry to ship. Get buying tips about Cruise Lines delivered to your inbox. Out of our 41 ocean cruises, we had done 8 on Oceania vessels, and greatly enjoyed their small size, excellent food and general, The ship is beautiful. So we decided to book one and it was by far the best cruise. If I had a choice on rating them "no" stars I would have. No policy or official cancellation on our departure. Oceania Cruise Reviews From the accommodation standards and service, to the entertainment and dining, our Oceania cruise reviews cover it all. I have talked/sent emails to multiple people at this organization. This was to have been a trip, for a once in a lifetime opportunity for my 30-wedding anniversary. My elderly mother was scheduled for the trip of a lifetime in March - a 3 week Oceania cruise around South America scheduled to depart on March 15, 2020 - with her 2 siblings and her brother-in-law. They flew to Lima, Peru the week before but quickly realized the rapidly evolving pandemic situation was making travel unsafe - particularly for their elderly group and one of them being particularly immune compromised. Oceania Cruises sail all over the World. The cuisine is fabulous. Mature and discerning travelers will experience exceptional cuisine, meticulous attention to detail and a warm and inviting country club-casual ambience on every voyage. Ain't that the truth. The other, 2 get 100% voucher since the deadline to request a cash refund had passed and 1 gets 150% (?). Oceania finally sent notice of cancellation policy. In some cases, there may be more than one report, to be sure to see if your favorite destination is represented. The quality of the produce on Nautica is excellent and the finished dishes are often sublime. Answer by the 31st March they say. Because of my age, this was to be my last major trip. The ship had a very large library, on-board entertainment was first-class and the food in all of the dining locations was excellent. Relax and recharge on small-to-midsize ships. If you wanted to venture aboard one of the Oceania ships, but didn’t quite know which one to choose, then make sure you take a look at our informative and insightful reviews. Riviera also has seven great restaurants to choose from. Overall, we would use this line again. ORIGINAL REVIEW: Booked a cruise on Rivera for March 2020. Oceania is expensive, but I have never gotten sick on an Oceania cruise as they are so careful about who handles serving utensils at the buffet line. A free inside look at company reviews and salaries posted anonymously by employees. 28 Oceania Cruises Reviews by current and past employees about salary & benefits work culture skill development career growth job security work-life balance and more. This was our 27th cruise overall on five different lines and our third cruise on Oceania. We are due to return from our two expensive b2b 21 day Mediterranean cruises tomorrow (21.5.2020). Pros: Luxury, smaller ship with less people, less waiting for anything, amazing food, afternoon High Tea with string quartet daily, restaurants no up-charge, beverages included (not One of my passenger is international pilot and saw notice Argentina, Chile and other SA countries banning US entry. We found, however, that this cruise was definitely not up to scratch. … Read more. Oceania Cruises review. No photographer constantly taking pictures. 35 Oceania Cruises reviews. Share. ConsumerAffairs is not a government agency. For more information about reviews on ConsumerAffairs.com please visit our Companies. Because of the COVID -19 pandemic the cruise, with 10 ports of call, was changed in its entirety with the exception of Athens Greece. People complained that the portions, Oceania cruises are great for couples (nothing interesting for children or singles) We recently completed our third Oceania cruise. They say that it is in a FCC and that it is non-refundable. See reviews below to learn more or submit your own review. Oceania Cruises: See 633 reviews and 715 candid photos real cruisers. View All num of num Close (Esc) Oceania Cruises. The first two were exceptional in spite of the teeny bathrooms and showers on the Sirena and the Insignia. The heating and air conditioning system only blew cold air. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Oceania is a premium cruise line with an emphasis on fine food. Watch as we explain and go over Oceania Cruise Ships. Floating Art Gallery With Amazing Staff, Incredible Food, An Unexpected Adventure on the High Seas. All previous cruises I had been on were main line cruise companies; Carnival, Celebrity, Norwegian, Princess, First time on Oceania. 35 Oceania Cruises reviews. I received an email in July, stating the October cruise was cancelled. We were given dates at which time we could book shore excursions, specialty dining restaurants, and, My husband and I chose this cruise because of the itinerary and our past experience with the vegetarian food on Oceania. There are six cruise ships in the Oceania fleet, most of which accommodate fewer than 700 guests. These range from the R-Class sisters Insignia, Nautica, Regatta and Sirena to Oceania’s purpose-built beauties, Marina and Riviera. Oceania Cruises Reviews. Two cabins booked and paid for in August 2019. Oceania however will not refund the group's payments for the cruise, around $10,000 each, because they said it was their party who cancelled - EVEN THOUGH THE CRUISE WAS ULTIMATELY CANCELLED! Each of our cruises is an invitation to discover your next travel story and reignite your passions. If applicable, our Live Voyage Reports offer a day-by-day overview of an actual cruise onboard. The entertainment was adequate, but not memorable. I doubt the people at Oceania ever read or pay any attention to TA reviews. Our penthouse had been totally redone in soothing sea colours and lots of light, the public areas were inviting, and despite the rumors we had heard, Oceania Riviera Cruise – Caribbean Feb. 4 – Feb. 14, 2020 Our content is intended to be used for general information purposes only. All Rights Reserved. Cabins were spacious, itinerary was exactly what we wanted (European.) They are still the best. We have had excellent trips on Oceania and were on the Riviera three years ago. OCEANIA CRUISES REVIEWS. It was a repeat of the ABC trip we took earlier n the month with Holland America. Beware of cockroaches in your food. We had particularly enjoyed the food and the very excellent service from a dedicated and well trained staff so we eagerly chose, This was my first cruise on Oceania. Oceania Cruises Marina Ship Review Marina is the first ship to offer suites completely appointed from furniture and fabrics to lighting and bedding using the acclaimed Ralph Lauren Home collection. Next, virus concerns on all cruises and ships denied entry. Travel to Cuba was banned, so Oceania substituted other Caribbean islands from the original three-city tour. We value your privacy. A free inside look at company reviews and salaries posted anonymously by employees. 45 talking about this. Oceania tells my agent I forfeited 100% for cancelling and get no reimbursement. Oceania Cruises Reviews. In some cases, there may be more than one report, to be sure to see if your favorite destination is represented. Amy Stoltenberg. We value your privacy. Add a Review. Excellent service, food and itinerary. A free inside look at company reviews and salaries posted anonymously by employees. We have only sailed on the larger Oceania ships - this was our first time on one of their. Find detailed reviews of all Oceania cruise ships and destinations. But good is the enemy of great. The only choices given by Oceania was to accept the changed agenda or a time-limited, non-transferable voucher for a future trip on Oceania. 417K likes. Thinking that the world would be back to normal, I rebooked for October 2020. Filled with a spectacular array of exotic destinations and award winning culinary programs, Oceania Cruises awaits your discovery. U.S. News ranks 6 Best Oceania Cruises based on an analysis of reviews and health ratings. Why do they care if I transfer this to someone else? I have a more positive view. The Riviera is simply stunning, with a museum's worth of artwork. Also no cocktail staff in the theater during the, Wow! We found the food in, I have read a few of the recent reviews from guests, but I have to disagree with most. Oceania is often affectionately referred to as the ‘foodie cruise line’ due to its award-winning restaurant menus and bars. Rebooked for October 2020, that cruise also cancelled by Oceania. Oceania Cruises, Miami, Florida. The overall rating of the company is 3.1 and consumers are mostly neutral.. I have been arguing with this company for weeks now to refund my money. Oceania Cruises cruise reviews About Oceania Cruises. Also I recommend its online websites. Since I did not have a crystal ball to predict the future, I rebooked this cruise for October 2020. The ship is great and the staff is fantastic. Oceania Sirena: 12 days on a bouncy castle... but the food was excellent. There are beautiful public areas as well as spacious staterooms and suites. Works really fast and easy to booking! Updated Review on 05/19/2020: To be honest - one star is too much. I have taken other cruises on Princess—got sick every time; the same with Celebrity. Is this your company? Booked a cruise in November 2019 for a cruise in March 2020 for my 30th wedding anniversary That cruise was cancelled die to COVID. Oceania Cruises sail all over the World. Thus, a TA "paying" for the "in lieu" $250 SBC (while letting O Club loyalty cover the gratuities) would … An invitation to discover your next travel story and reignite your passions: Harper, Ilminster on 14th 2018... To you links if you want additional information on a 32 days cruise to South America with Marina... Inclusions, upholsteries and room layout may differ to the image ( s ) are are keeping my oceania cruises reviews! Written permission cruise service for booking our excursions - who on earth could even think about cruise! Your line when a consistent reimbursement is all we want an OV cabin which are in... One of their each person dependent on who knew what and when and to whom they spoke would. 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