Will Moen or Flo Technologies cover expenses relating to any water damage? In the upper right-hand corner of the 'Technical Information' page, select 'Reset Wi-Fi Credentials'. Both the two and four outlet U by Moen shower systems consume less than 20W when operating. How to Troubleshoot a Moen Traditional Shower Faucet. Master Bathroom, Kids' Bathroom, Main Shower, etc.). Our MotionSense faucets are right-handle installation only. Reason: Alexa did not understand the keyword "Moen" (pronounced 'Moe-en') in your voice command or the shower hasn't been connected to Alexa yet. The science of breaking down large water drops into precise patterns of tiny droplets. No. If this is a two-handle model, then inspect the flow director (diverter) in the valve. If your faucet has a 1225 cartridge, make sure all the screws are tight. Each water drop works harder to get you clean, helping to effectively rinse shampoo out of even the thickest of hair. Press the identified outlet button (labeled “Done”) to confirm the highlighted selection and move to the next screen. Place the drain plug in the full open position, then loosen the lift rod strap screw and adjust the lift rod height so that the knob on top of the lift rod clears the faucet. Hot water may not be supplied to the valve, a balancing spool may be stuck or the temperature may be calibrated not to allow full hot water (up to 120 degrees Fahrenheit). Can I turn off the shower using my smart phone even if it was turned on using a controller? additional features, it is necessary to download the app and connect the controller to the home Wi-Fi network. To determine the correct electrical placement, follow these steps: WARNING: You must determine the location of the valve and electrical supply (GFCI) to allow for adequate slack in the 6-ft. (1.82 m) power cord from the bottom of the valve. The stops look like small flat head screws. You would need to follow the following steps to connect the existing controller to your new router/Wi-Fi network. Do not use plumber's grade faucet grease, silicon sprays or any lubricant that may contain petroleum. Will I be able to use a static IP address? Yes. The digital valve does not offer flow volume control. Can I turn off the shower using my smart phone even if it was turned on using a controller? First, it is essential to identify the model of your faucet. Rinse screen of any debris and reassemble. Verify the handle rotates all the way counter-clockwise to a 9 o'clock position. Make sure the temperature knob is being rotated to the hot side. Can the display be turned off when it is not in use? How do I know if the optional Battery Backup (service kit 179573) is connected to my valve? Then attach controller (E) to bracket (A) as shown. The smartphone and controller will always mimic each other. Please view the installation instructions for assistance on how to set this. If the hot is going to the cold side and the cold is going to the hot side, the lines will need to be reversed. ", Alexa response: "The temperature you've requested is higher than the max temperature setting on the shower. Will it considerably increase my electric bills? The controller mounts to the surface of the shower by a mounting bracket. The system is also capable of sending text messages, emails, and calls to users. electronics. 14 and 68. However, the time is only displayed after the controller is connected to Wi-Fi. The max flow rate of the S3102 two 2-outlet valve is 9 gpm at 45 psi. A secure Wi-Fi network is needed to connect the app to the controller. Inspect the 1423 balancing spool. If it does not, then the diverter would need replaced. How many spray outlets shower devices can be used in a digital vertical spa? Is the valve compatible with PEX, copper and CPVC? The warm-up mode can be enabled via the Moen mobile app. All data is stored in the cloud over SSL, and will not be shared with a third party. Yes, if the iO data cable cannot be removed from the wall, adapter cable service kit 183966 is available to connect the ioDigital data cable to the U Shower valve and controller. Does the U by Moen shower controller use batteries? On models that use a handle mechanism, a broken part could also be the cause. There will be a spool inside this piece, and it needs to move freely inside of its shell. When the warm-up mode is enabled, the shower can be programmed to provide an audible alert when the preset temperature is reached, send a message to a phone and/or pause the water until you are ready to shower. The factory temperature preset is at 100 degrees Fahrenheit (37 degrees Celsius) and the outlets default to the primary outlet (identified as “A” on the valve). With only a few differences, Installation of a MotionSense faucet is very similar to a standard faucet. Though it’s possible some water damage may occur, the Flo by Moen system helps detect a leak before more serious damage occurs. Can I reduce the brightness of the display? This washer must be transferred to the stem of the new cartridge. The Ready Sensor (front) detects when you place your hands or an object below the spout and supplies water only until you exit the sensor zone. If there is a sticker on the box that states, "Works with Apple HomeKit", it will be compatible with Apple HomeKit. You can also turn the shower off with Alexa. There is also an optional AC adapter (kit # 177565) that can be purchased which requires a constant power GFCI (Ground Fault Circuit interrupter) outlet. Jetted tubs already require dedicated GFCIs (110V, 15-20A) for pump/motor and heaters. Are there any issues with electricity and the chance of being shocked? Any Alexa enabled device is compatible with U by Moen. The factory default is that the screen will always be on. Next, select what happens to signal the timer has reached zero. There can only be one account associated with each controller for security reasons. Please view our, If your model has a vacuum breaker, it may be leaking. You can also add a personalized greeting to appear on the controller. Can I add multiple controllers for the U by Moen shower valve? If I contact Moen directly for warranty parts, what type of questions can I expect to be asked? The label on the control box demonstrates the three patterns in which the light will stay on or flash: See the MotionSense installation guide and troubleshooting guide. need Page 3/13 Can I install the U by Moen valve in an attic? What happens when a power outage occurs while shower is ON? Does Flo by Moen need to be professionally installed? The U by Moen shower does not have a limit to the number of smart phones that can be connected to an account. Moen kit 177565 will be need. Can I use the U by Moen shower during a power outage? What will need to be done to connect my U by Moen shower controller to my home Wi-Fi network? Don't use the same word in multiple presets. Nebia by Moen also includes a built-in multi-layer filter at the inlet designed to catch sediment and solid buildups. One knob on the controller will operate the temperature, and another knob to adjust the volume. How far away will the smart phone activate your shower? Now you're ready to start the INLY aromatherapy experience by shifting the dilution lever to your preferred fragrance setting indicated on the front of the handshower on the bottom left-hand side. Can I use the shower without connecting to the cloud/internet? My faucet has a high-arc spout, and it does not immediately shut off after the handle (or handles) are turned off. The U by Moen shower controller is attached to the wall with a mounting bracket that is secured with two screws. Although it is not considered Then secure each support with wood screws (not provided). Can I turn off my home’s water through the Flo by Moen app? Receive a smartphone notification when your shower is ready. App version 2.0.0 or greater is required for Alexa. If the issue is still not resolved, then the cartridge (for one-handle faucets) or cartridges (for two-handle faucets) would need to be removed (or replaced) and the valve body would need to be flushed and cleaned. To check and see if your shower is compatible visit moen.com.hk/nebia to learn more. pinhole leaks, etc.). Open the U by Moen app. Yes, any U by Moen shower controller manufactured after June 2018 is Apple HomeKit compatible. The spout will swivel 100 degrees from left to right. What happens when a power outage occurs while shower is ON? Connecting Data Cable: Note cable connector ends; connect valve end to valve. types of walling, venting) may Can I use quick connects for inlet and outlet? You won't need any additional tools outside of those required for a standard faucet installation. The controller is not a touch screen. Rinse off any debris that may be on these screens and reinstall. Make sure the remperature override button is being pressed in. My preset won't start with the Alexa voice command. Based on the time of day, the controller greeting will read “Good Morning,” “Good Afternoon” or “Good Evening.” Users can enter something that will follow this greeting such as a first name or nickname like “Sweetheart.”. Turning the shower on and off is controlled by the power button. Read our FAQ page for information regarding your Moen product, installation & repair considerations, maintenance questions, innovations and more. Replace the 1225 cartridge and flush the valve body. Page 10/24. 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