If you can’t find the answer, we’ll connect you with one of our team members. Bidding and Buying Ask about search for items, bidding and buying, paying for an item, etc. For general issues and inquiries, please contact our Customer Support Team. You can contact eBay Customer Service in the following ways: Select Contact us at the bottom of this page Scroll to the bottom of any eBay Help article and choose a contact option Get in … Interim Chief Financial Officer. If you still can't find what you need, scroll to the bottom of most Help pages to see ways of contacting us. If you don't see the same message there, the email is fake. One of our top priorities is protecting our members, so we don't allow contact … Contact Ebay customer service. You can view and respond to your messages by visiting My eBay and clicking the Messages tab. Copyright © 1995-2020 eBay Inc. All Rights Reserved. The reason it hasn't been answered is that eBay removed it's Email address from it's contact options so they . Without tracking information, eBay can't protect you because we won't be able to confirm your item was delivered. Use TAB key to navigate results. Something went wrong. Expect a reply within 24-48 hours. Rob Hattrell. Account Security Enter your search term to display live search results. Sending information to Customer Service. eBay's Online Customer Service provides you with the information you need to buy and sell. The first step is to contact the member through the Resolution Center and try to resolve the problem. You can contact eBay Customer Service in the following ways: If you need help with a recent order, select the item above to get started. eBay Customer Service 559329614383 8424b71a-7ea6-4672-9c8b-5e97eb08c357:176b46c4427 19997 Find answers to your buying, selling, and account questions, or contact us for more help. If you click on where it says email in blue (in the,link given above) and then pick a subject it will take you to an online form ready filled out with your email address and user ID and when you fill it in and send, the email is sent to customer services who will respond within 48 hours Find Instant Answers. Chat with Us. When you're selling on eBay, you might sometimes need to get in touch with a buyer. You can contact eBay Customer Service in the following ways: Select Contact us at the bottom of this page; Scroll to the bottom of any eBay Help article and choose a contact option; If you need help with a recent order, select the item above to get started. Report Inappropriate Content. Scroll to the bottom of any eBay Help article and choose a contact option. eBay company and contact information including phone number, address, e-mail address, and other contact and company related information. What to do when a buyer doesn't pay. Ask about registration, passwords, and changing your email or User ID. The first step is to Contact Us and tell us what the issue is. Depending on whether they've already purchased an item from you, or have just bid on one of your listings, you'll be able to contact them in slightly different ways. From time-to-time, our wait times may be longer than usual. If you can't find the information you need in one of our Help articles, and would like to talk to us, we're here to help. 1 min article; Contacting a buyer or bidder. If you're suspicious about an email that claims to be from eBay, sign in to My eBay and click the Messages tab. You can call Ebay at (800) 305-4605 toll free number, write an email, fill out a contact form on their website www.ebay.com, or write a letter to eBay Inc, 2025 Hamilton Avenue, San Jose, California, 95125, United States. Use the tab key to navigate results. View basket for details. If you are a US customer, please contact US Customer Service . Contact Government Relations. eBay does not provide customer service by email, but does provide it by phone. Unfortunately eBay does not communicate well via e-mail. Send a Message on EBay: To email an eBay user, click the user's name anywhere you see it on eBay … However emails often go unanswered or receive a generic and irrelevant answer.-----Growing old disgracefully. If that goes nowhere fast, open a case in the Resolution Centre. Find out how to reach them here. Feb 26, 2013 8:54:12 AM. If you can't find the information you need in our Help articles, and would like to get in touch with us, we're here to help. Does anyone have an email address? Contact Global Impact. If you still can't find what you need, scroll to the bottom of most Help pages to see ways of contacting us. can't be contacted via Email,(works out better for them as less staff needed and robots can/will answer their . Enter your search term to display live search results. 1 min article; Contacting a buyer or bidder. Shop by category. When you're selling on eBay, you might sometimes need to get in touch with a buyer. Depending on whether they've already purchased an item from you, or have just bid on one of your listings, you'll be able to contact them in slightly different ways. SVP, General Manager, eBay Classifieds Group. Selling and Fees Ask about your item, photo issues, selling fees, selling tools, etc. Alessandro Coppo. Sometimes the Customer Service team may ask you for more information to resolve a problem on your account. Listing Violations Report a listing violation or prohibited (banned) item . eMail Us. We'll keep your email address, and that of the other member, confidential. How you contact a seller on eBay depends on whether you've already bought an item from them or not. If you're a seller, you can also go to Seller Help to manage issues with returns, items not received, refunds, feedback and defect removal, and any policy notifications we've sent you. Find answers to your buying, selling and account questions, or contact us for more help. Is it possible to contact ebay support via email rather than telephone? Call us between 10:00am - 6:00pm, Monday – Friday. For example, if you made a payment for your seller fees but it isn't shown on your account, we might ask you to send us a … To start the resolution process, please tell us what your problem is: ... What is the eBay Money Back Guarantee? Enter your search term to display live search results. Some limitations. It took me almost 30 days to receive the watch there was no way he would have received it, This email was sent to me on 12/12. How you contact a seller on eBay depends on whether you've already bought an item from them or not. From time-to-time, our wait times may be longer than usual. Scroll to the bottom of any eBay Help article and choose a contact option. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact eBay in an easy-to-use summary, as well as a full comparison of the 5 ways to reach eBay, compared by speed and customer recommendations. If you have a problem with an item you bought and received, or didn't receive, start by contacting your seller. Enter your search term to display live search results. When you're selling on eBay, you might sometimes need to get in touch with a buyer. To get your answer now, we encourage you to search our Help pages for information first. Something went wrong. In case you didn't realize there was an alternative, the best phone number for eBay customer support is 866-540-3229. Shop by category. I just see options for "call us." It is possible to contact ebay by email in certain circumstances. other questions). I have searched the web for their contact info and only came across their Australian address: customerhelp_au@ebay.com. How you contact a seller on eBay depends on whether you've already bought an item from them or not. eBay will not protect you from a claim if you send the tracking number to the buyer via email. eBay Customer Service 559188409162 b8250ae4-f077-480b-adcf-081d9b4c0326:176b1661cba 19997 Get answers to your queries immediately! If you can't find the information you need in our Help articles, and would like to get in touch with us, we're here to help. Contact the eBay Impact team about our initiatives to drive positive social and environmental change. View cart for details. Another email from Ebay stated: "we notified the seller to issue you a refund by now if the item was delivered. Find answers to your buying, selling and account questions, or contact us for more help. There are 5 ways to reach eBay across 3 communication modes: phone, web, twitter. If that's not working either, try asking you question here. Skip to main content. When you’re selling on eBay, you might sometimes need to get in touch with a buyer. ... an "item not received" claim. If you haven.t received it, contact seller." Is it possible to contact ebay support via email rather than telephone? How can I contact Singapore Customer Service? Copyright © 1995-2020 eBay Inc. All Rights Reserved. To report a fake email, forward it as an attachment to spoof@ebay.com. The "contact us" tool is a part of eBay's online customer support system.The tool asks eBay users to describe their problem in a few short words. From time-to … But from eBay forums and community responses this is one of the least recommended ways to contact eBay. eBay Customer Support 559220632405 94ec8af5-d47e-4911-b118-95c11ed33cc8:176b24906f5 19997 How you contact a seller on eBay depends on whether you've already bought an item from them or not. Ebay supplied me with his name and address. eBay staff believe that the Aus boards aren't worthy of their time so they treat them like mushrooms. You can contact eBay Customer Service in the following ways: If you need help with a recent order, select the item above to get started. Customer service tips Expand all Collapse all. {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. Canceling a transaction. Andy Cring. It then offers options to help users to resolve the buying, selling or other issue they're having. SVP, Head of eBay Europe I've tried to find an email address for customer support but haven't been successful. Use the Tab key to navigate results. Contact our Government Relations team for federal, state, and local public policy inquiries. Use TAB key to navigate results. 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